Nuvi 350 problems

**Aleksandar** · 8th April 2016, 04:21 PM

I have some problems with Nuvi 350, i have 2016.30 Europe maps on it. It's all check etc, maps are ok, but when i want to type address i get message to search for states (like i'm in USA) but i'm in Europe, have Europe maps and always used Europe maps on it. And when i click on it i got message there is no country's like that (don't know how exactly is writen on english because my navigation ain't on it) or something like that. And maps are ok, i check it couple times, updated it couple times too, etc.. Hope you understand what is problem and someone know how to solve it, thanks.

**catymag** · 8th April 2016, 04:24 PM

How have you built this EU .img ?

**Aleksandar** · 8th April 2016, 04:36 PM

Through map install, i choose which countries i want, it was named gmapsupp.img (when i connect it to PC) and i see it when i go under maps (on device). Then i even tryed to rename it to gmapprom.img, and again nuvi see it normaly when i got under maps. But still i have that option to type for states (i seen it today for first time). Can there but some problem with software? Because i'm pretty sure maps are ok.

**victor777** · 8th April 2016, 05:51 PM

Originally Posted by Aleksandar

... Can there but some problem with software? Because i'm pretty sure maps are ok.

Yes, this is not a fixable problem of nuvi 350 software. This device doesn't correct works with NTU map ( 2016.30 Europe maps is NTU type ). Use only NT maps - today this is [Only registered and activated users can see links. ]. Use the Map Source Data of it map release and MapInstall program to create a map you need or ask someone to help you. However if you want to use this device in the future you need to learn how to make these maps yourself ( nuvi 350 doesn't recognize map files more then 2Gb ).

**Aleksandar** · 11th April 2016, 08:03 AM

Yeah i know how to make maps, thank you very much.

**Neil** · 11th April 2016, 10:11 AM

Perhaps it needs the Locale set correctly. If not sure it's set for EU best hard-reset it and choose your correct locality on reboot. [Only registered and activated users can see links. ] scroll down to 'Master Reset on the nuvi 300 device'. A hard reset may be what's required even if you're sure its locale setting is correct.