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The conventional naming in Garmin folder is 'gmapsupp.img' not 'mapsupp.img' but because, as i've surmised previously [Only registered and activated users can see links. ], <any_name>.img is recognised in SD's Garmin folder as it is in Map folder for your 2689 so that shouldn't be a problem. To be sure, change the name to gmapsupp.img and check the other stuff i posted in that linked post.
Does the EUU map now appear in your unit's 'myMaps' info? If it doesn't, please post the GMapTool log from 'Info' or 'Details' tab. Do you have any other map img on the unit/sd which might be locked and causing the message?
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12th January 2016, 09:44 AM #1Garmin/GPS Systems GMod.
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12th January 2016, 11:11 PM #2Member
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That was a typo, the name on the sd is gmapsupp.img. The only maps I have on the 2689 are the AUS and NZ ones that came with the device. The gmapsupp.img maps do not appear in 'my maps' and I'm still getting the 'can't unlock maps' message.
Here is a section of the details tab of the EU map from GMap Tool
Regards
G
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I had some osm maps from an sd card on my Nuvi 50. I put that sd card in my 2689 and it read and accepted them straight away, so I'm figuring I've done something wrong with the download process.
So I'll start the procedure again, but which map set and what files? Where do I get that info?
G
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