Try Another PC first.
It could be a USB data pin broken inside the Nuvi as well. There are 5 pins in USB 2 data RX/TX 2 power +5v -5v and 1 resitor ID.
Try spraying the plug on the nuvi with a little bit of contact cleaner.(just a little)
To Update the Firmware, download the file from Garmin and Copy to SDCard/Garmin/Gupdate.gcd (Maybe it will work on 765)
You can copy maps and POI to memory card. So even if the USB is not working you might be able to survive.
Bookmarks