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  1. #581
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    [Only registered and activated users can see links. ][Only registered and activated users can see links. ] As per screenshots. I click the second box to see the traffic options and get the error message as shown.
    Last edited by greekislandlover; 29th March 2013 at 02:57 PM.

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  3. #582
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    The GTM 25 has a chronic problem in one of the connectors of data of cable terminal, I've had several with this problem. To be sure if it works, go to Diagnostics Page (Volume menu, press and hold the upper right corner of the screen). Choose the option Developer Info and post here the 3 Traffic screens to avaliation. In one must appear the subscription, in the other the radio stations TMC Traffic and in other information about tune and receptor. In the Traffic Status screen if nothing appears, move the cable and see if any information appears. If nothing happens after you move the terminals and cable in various positions, your cable be defective and may be used only to charge the batteries. Obviously it is worth remembering that the Traffic receiver only work with the cable connected to the vehicle's cigarette lighter socket.
    Last edited by angelozip; 29th March 2013 at 04:06 PM.
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  4. #583
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    Hi, and thanks for the reply. Got a bit further this time. The 2445 wanted to update traffic software and I let it, went into the developer screen and here are the screenshots
    Spoiler: pics
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    As I said earlier, the unit is for US / Canada and it seems to recognise this, but I am in the UK and wanting to add subscriptions for the UK.

  5. #584
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    Your problem is the 3.10 firmware that blocks the operation of the traffic.
    Get Info on topic [Only registered and activated users can see links. ]
    If you have a little patience I'll post step by step how to fix the problem. You have to downgrade the firmware and then install the subscription of your country..
    Last edited by angelozip; 29th March 2013 at 04:29 PM.
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  6. #585
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    Hi, yes please - I looked at the thread you link to and it makes no sense to me whatsoever! I can usually follow step by step instructions. I really appreciate this, thanks!

  7. #586
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    Below some procedures to downgrade of the 3.10 firmware in GTM 25 and 35 cables, to unlock the operation of traffic. This firmware appears as the option "Firmware Update for GTMxx Traffic Receiver Type 3" in WebUpdater or Garmin Express. Some versions of GTM25 and 35 are not affected (blocked) by this firmware.


    1. Download the contents of the link and unzip it (download the the file attachment) [Only registered and activated users can see links. ]

    2. Connect your GPS to your computer and navigate to the folder .System which is the internal memory of the GPS (enable system hidden files and folders of the Windows to view it).

    3. Locate the folder RemoteSW and copy the contents of Pasta1 to it (a file 0060901..gcd will be overwritten)

    4. Unplug of the computer and turn on the gps. When completed the Initialization connect the GTM25/35 cable to the vehicle lighter plug and and gps. Within moments the firmware must be updated with the progress appearing on the screen (+- 30 seg).

    5. Disconnect the GTM cable and connect the gps to the computer.

    6. Copy the contents of "Pasta2" to the folder RemoteSW, as in item 2.

    7. Repeat the steps in item 4.

    8. The Traffic should operate (if the subscription is correctly installed)
    Last edited by angelozip; 2nd February 2014 at 02:27 AM.
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  8. #587
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    If you look on your picture you will see sys ver 65535 and this is reason why your GTM won't work.
    If you folow step by step @angelo tutorial, you will have after this procedure sys ver 3.00 and your GTM will work

  9. #588
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    Hi, I think I give up at this point!

    Pasta 1 went on and it updated. Loaded pasta 2, and it hasn't recognised it has a traffic cable since. Done a hard reset just to see if that helps. No amount of twiddling the cable makes it appear as a traffic module.

    I'm seeing the following in the settings
    Spoiler: pics
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    Garmin express wants to upgrade it to 3.10 again and I've not let it.

    Any ideas?

  10. #589
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    Do you try to add a new subscription?
    If wont work run webupdater (don't run garmin express) and update GTM FW and let us know if your GTM will work.
    Add also picture what show Traffic reciver status and subscription when you update FW of GTM with webupdater.

    p.s.
    You can also try to reset traffic status in uper left corner of screen where you have 3 black lines.

  11. #590
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    Besides the problem of blocking traffic signal by the firmware 3.10, your cable gtm25 also have a intermittent defect (or not connected to car plug), such that I mentioned in post 589, unfortunately. A blank screen, as shown in your image, denotes that the traffic receiver is not connected,perhaps only the energy part of the cable. If you managed to install the first firmware (Pasta1) correctly (100%), you should be able to install the rest. On this screen and connected at cigarette lighter plug of the car, move the cable in various positions, mainly at the end next to the gps, even begin to appear indicatives data on the Traffic Status Receive screen. At this point hold the position of the cable immobile that the second firmware must be updated. I have a cable gtm25 with exactly the same problem (prior to installation of v 3.10), so I can safely say that is an intermittent (hopefully) hardware contact defect, besides the locking of the 3.10 firmware
    Last edited by Boki; 28th May 2022 at 02:34 PM.
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