Mediatek Igo Primo routing error

[itsnick]

Hi there,

I have recently bought a 7" screen mediatek gps and have a problem with its routing... when planning routes to other cities in France if i put in a street name and house number i end up with a long horizontal line from East to West showing as part of the route though it looks like an off road stretch.. I have checked to make sure off road is unticked, and I have changed the maos from here to tomtom to see if that makes a difference, but error still persists.

If I put in just the town or an intersecting road it seems to route correctly... any ideas please?

I have taken a copy of the crashtxt file and attached as it seems to be saying there is an error accessing something but that is beyond me at the moment...any help much appreciated. system is running on win ce, primo folder appears to be on an sd card, maps are Here 2020 q4, and have been changed to tomtom 2019 q4 without any affect. no skin, resolution is 800 x 480 according to the sys text, which i attach now.

rom version v.912S.710100.160305.8g app version v3.2af-mui20-hd-en sys id 37ee2d56-f7c850c0-ff00ff00-ff00ff00

sorry for omisions and not seeing the detailed posting erqs 1st time i posted