Oxford™ Travel Language Guide: Western Europe and the Americas [ 2010 version ]

**duck42** · 10th April 2013, 11:16 AM

Thanks for the change, Neil.
I'm still looking what's going on and I am quite sure it came with the firmware update to 4.80 end of March (not January). I did now the actual update to 4.90 and still there is no icon.

**Neil** · 10th April 2013, 11:42 AM

@duck42
lol .. np from me, but some ppl may be offended by the actual word but not by the sentiment. Nobody can object to a smiley that's in our 'Insert a smiley' list though.

@duck42 @zumoman
It seems odd that Garmin would remove the Language Guide capability in a fw update and not advise it in the ChangeLog (at least I can't see it - please check it too):

Code:

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Have you tried lolypop000's method of unpacking a zipped up LEX_PKG directly in the Garmin folder? The tut is at the base of Post #1 or in Post #137 here: [Only registered and activated users can see links. ]. That method has worked for me on several stubborn units where nothing else would. Maybe the logo will reappear in tools if the program is re-installed correctly. If not, don't give up on Garmin guys, keep pounding them until you get a proper answer. They're only as good as whoever happens to be fielding the fly balls on the day, so ask to get kicked up the line if you get fobbed off by the foot soldier on duty.

**duck42** · 5th May 2013, 01:30 PM

Hi, today I had some time to play with the Zumo 660. I can agree. I started my downgrade with 4.50 and the Language Guide was back again. Then I update to 4.70 - everything was ok. With update 4.80 I loose the icon. Same issue for 4.90

**Neil** · 5th May 2013, 10:39 PM

So Garmin managed to 'accidentally' drop support for Language Guide in V4.80? Oh well, at least they stopped you breaking the law if your Zumo battery is being charged inefficiently in California. Now, that was an important update, much more so than ppl on the Continent and elsewhere being able to converse without a common language. [Gee but it's hard to convey sarcasm in the written word, isn't it? Or not]. What's really amusing is that they then did another update V4.90 on April Fool's Day and didn't fix the earlier cock-up ... Bazinga! From the changelog:

Change History
Changes made from version 4.80 to 4.90:

Added AVRCP capability to the Nav IV product.
Fixed an error with the connection to IPhone 4s.
Fixed a communication problem with LIN mounts.

Changes made from version 4.70 to 4.80:

Changed battery charging mode to comply with new California energy regulations.
Fixed an error that caused some SD cards to not be recognized.
Fixed an error that caused the device to shut down with highly-detailed 3rd-party maps.
Increased the length of a route that can be calculated in its entirety.

Gotta get your priorities right haven't you. Thank goodness we can all rest easy knowing that at least with V4.90 the Iphone 4s users no longer have any communication problems! [Yep! More scarcasm.]

**blakrj** · 8th May 2013, 07:45 AM

Gets even better - reply from Garmin today as follows:

"The language guide has been removed from the devices since January of 2013, as the full guide is not compatible with the unit. This removal prevents the impression that it is. I am sorry for any confusion this may have caused. That feature is not planned to be added to the device again. I hope that provides some clarity."

Wunch of Bankers! Feature was working just fine for me until they removed it. But I'm glad that sitting in Europe I am fully compliant with the California energy regulations!

**Neil** · 8th May 2013, 10:59 AM

Oh well, back to V4.70 i say! Going by the changelog, you won't be missing out on much between 4.70 & 4.90. Except the non-compliance with battery charging energy regulations for CA of course, that's a secret we must carry to the grave. Wunch of Bankers? You're too kind with your Spoonerism, much too kind. Floody Buckwits, i reckon.

**duck42** · 12th May 2013, 01:31 AM

…an interesting answer from Garmin. I knew about 20 bikers including myself with this unit and full installation. There is no one who had faced out any problems with this guide.

@blakrj, I am with you and had the same thoughts...
@ Neil, yes I totaly agree with you, but there are some users who was happy with version 4.80, because they solve the SD-Card problem. I never had these problem and will stay with 4.70

**Neil** · 12th May 2013, 02:55 AM

The changelog is quite vague about the 'SD card problem': [Fixed an error that caused some SD cards to not be recognized]. I took that to mean the problem of some brands of cards not being recognized (I think Garmin only recommends Sandisk & Kingston for that reason). Was there some other problem specific to Zumo 600 series?

**duck42** · 12th May 2013, 02:47 PM

I can tell only from experience we made during the time we are using this device. It wasn't only some brands, what it makes so difficultly to give a general answer. Sometimes they had problems within the same series of a brand. It happen that these cards was recognize and the next time not. Transcend, and Kingston, Scandisk I have in my mind. Sometimes they are working, sometimes not. Very often they had a problem during a trip and we didn't find a general answer, because at the same time other friends had no problems with the same card in their device. I didn't had any problems with my 32GB Lexar Class 10 (so I'm lucky), but we all have a backup-card if we made a longer trip (only in case of...). It seems these problems are solved since version 4.80.

The problem is this kind of problems and some other things makes it not easy to find good arguments for a new Garmin device in the future. If a manufacturer solves a major problem not before end of a product live-cycle and eliminate functions within a cycle like the guide issue, it will not make a future customer really happy and trust him to buy once more an expensive device. When I am looking to my friends, there are already five of them who made the decision against Garmin. And the most important argument is that they felt Garmin is not listening to the needs of bikers with their actual products for biker (all Garmin customers since very long time). They did pay a lot for this kind of premium devices and become less functionality and quality in comparison to other product lines from Garmin.

Anyway, I am quite happy not to have the need to look for a new device this year.
To say it clear, I don’t like to make here a statement pro or contra Garmin, but my feeling is that Garmin needs to listen more carefully to their customers. Only a guess...

**blakrj** · 14th May 2013, 12:01 AM

@Neil and @duck42 - totally agree on the sentiment. Also, never had any issue with the full language guide. Its not the end of the world, as can always use my iPhone and Google translate or other apps; but it was convenient and I didn't have to rack up large phone bills. Having done a 13 country tour in Europe over a couple of weeks last summer, it came in handy. I will be going back to 4.70 and thanks for the tip on carrying spare SD card - needed even more now that my EU map no longer fits in the device memory.

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