Thread: Inquiry Regarding Inactive Map Files in iGO

Hello forum members,

Recently, I encountered an issue while using different iGO applications, and I need your assistance to resolve it.

The Issue:
I obtained updated map files and placed them in the maps folder within the navigation system's SD card.
However, when I launched the navigation system, I noticed that the map files appear in the maps section but are displayed in red with the message "Inactive Content."

Notes:
I have used the same map files with other iGO versions (e.g., Basar), and the files appeared active and worked fine.
I checked the sys.txt file and ensured that the path points to the correct folder where the map files are located.
Questions:
Why are these files marked as inactive?
Could there be an issue with the license or specific app settings?
Is there a way to activate these maps?
I would appreciate it if anyone with experience or knowledge about this could help me. Thank you in advance for your time and support!

Software Version: iGO 9.35.2.226744

Spoiler: small image

[Only registered and activated users can see links. ]