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  1. #1
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    @Gjon
    You will temporarily place this in the sys.txt, this will allow us to obtain technical information on the different stages of the execution of primo (no personal data is collected during this operation, only technical data on the progress of primo.)

    [debug]
    log_1="Gjon_log.txt::5"

    you will start primo normally then carry out the various operations leading to the unwanted screenshot, then you will exit primo normally using the button on the main panel

    you will retrieve the previously named log file from the exe directory to place it as an attachment in a message

    remember to deactivate the log line in this way because it could be used later

    [debug]
    ;log_1="Gjon_log.txt::5"

    When you have posted the log file and deactivated the sys.txt line, remember to delete it from the root directory of your primo for new future use.

    if no information leading to your problem is found in the log, I will provide you with an unmodified data.zip which will allow you to determine if the capture originated in yours.

    If the problem disappears with this data.zip, you can either keep it as is and make customizations externally, or send us your data.zip to find the origin of the unwanted capture.
    Last edited by lunapark; 24th October 2023 at 02:19 PM.

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  3. #2
    Master Disable screen capture function in PrimoDisable screen capture function in PrimoDisable screen capture function in Primo JmaCWQ's Avatar
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    Quote Originally Posted by lunapark View Post
    ......if no information leading to your problem is found in the log, I will provide you with an unmodified data.zip which will allow you to determine if the capture originated in yours.

    If the problem disappears with this data.zip, you can either keep it as is and make customizations externally, or send us your data.zip to find the origin of the unwanted capture.
    Gjon mentions above

    Tried with [Only registered and activated users can see links. ] and it doesn't register anything when tapping the top left corner.
    Tends to suggest it's within Gjon's data.zip.
    I was going to suggest Gjon gave us a look at the data.zip but didn't because it contained contact info that they probably wouldn't want shared with anyone.
    Perhaps they could give us a look at just the ui files from common\ui folder and 800x480(or whatever resolution)\ui folder, no identifying stuff in that as far as I know.

    I'm sure I remember with iGO8 there used to be a way to make iGO8 run like it was using a skin, even if there was no skin in the content\skin folder, by putting the contents of a skin in the branding.zip folder.
    No idea of that works in Primo or not though as I've never tried it, might be somewhere else to look for the code that's causing it?
    Do big things!


 

 

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