Quote Originally Posted by gpsjunkyi View Post
...to download the software needed for the micro chip to be able to use it again...
This is quite unclear.
I would say he needs firmware, but ... Maybe his launcher was on the micro SD card among other things (nav software) so he wants that content. Maybe the device is defective. Without adequate, real, accurate and precise information, we can only guess.

It is not necessary to be a computer or technical genius, but you should definitely know what you bought and how to use it.
User manual, and then everything else