Thread: Boot problem with TomTom GO910

Hi, I have looked for help on the Internet, but cannot find anything useful enough. I had to replace my TomTom's harddrive and screen. The problem now is that when the GO910 screen lights up, it shows no message, no splash screen, no cross, nothing -- it just remains blank (white). The device is recognised by the TomTom HOME2 software (which updated it once, when the harddrive was blank, but now every time still indicates that I need to update it, however, shows nothing to update on the updates screen). I can also see the contents of the harddrive properly in Windows Explorer (all the files + I've put a map there that worked last). What could be wrong? Am I missing some basic boot info? Did I need anything more than just format the new harddrive to FAT32?


Here is the dump of System Info from TomTomHOME2 (without personal info):

Profile folder = C:\Users\User123\AppData\Roaming\TomTom\HOME\Profiles\efogm389.default
Installation folder = C:\Program Files (x86)\TomTom HOME 2
Plugins folder = C:\Program Files (x86)\TomTom HOME 2\xul\plugins
Data folder = C:\Users\User123\Documents\TomTom\HOME
Version = 2.9.8.3722
Language = en-US
User name = my_email
Login status = User is logged in
Server = [Only registered and activated users can see links. ]
Connection settings = Automatic proxy configuration: proxy_address
Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2, Emulator 7.903.9183.1, Emulator 6.522.7709.1
Name = TomTom GO 910
Device Code = actial_devcode
Serial number = actual_serial
Capabilities = ArrivalSounds Bluetooth Documents HardDisk HomeBackup Itinerary MP3 MapOverlays MusicPlayer NotAutomotiveEmbedded PhotoBMPViewer PhotoJPGViewer PhotoViewer StartupImage SuspendImage TTSUncompressed Traffic WarningSounds screensize=480x272
Storage devices = Hard disk (E - Active
Installed Items = program/Navigator 7.903, voice/English(US) - Bonnie 1, voice/English(US) - Lori 1, voice/English(US) - Mandy 1, voice/English(US) - Richard 1, voice/English(Australian) - Ken 1, voice/Irish - Aonghus 1, voice/Irish - Kathy 1, voice/English(UK) - Jane 1, voice/English(UK) - Tim 1, ephemeris/Ephemeris 1449242233, map/Australia 920.5243, safetycamera/Safety_Cam_AU_TomTom 34877, safetycamera/Safety_Cam_100_Australia 1035, safetycamera/Safety_Cam_60_Australia 1031, safetycamera/Safety_Cam_70_Australia 1032, safetycamera/Safety_Cam_80_Australia 1033, safetycamera/Safety_Cam_90_Australia 1034, safetycamera/Safety_Cam_Other_Australia 1036
Error incident IDs =
* Computer info:

Operating system: Windows NT 6.1 (build 7601, Service Pack 1)
Free memory: -1784242176 bytes
User home directory: "C:\Users\User123\Documents\"
Home volume space: 21180 / 426836 MB
Temporary directory: "C:\Users\User123\AppData\Local\Temp\"
Temp volume space: 21180 / 426836 MB
Install directory: "C:\Program Files (x86)\TomTom HOME 2\xulrunner\"
Install volume space: 21180 / 426836 MB
External volume devices: E: [E:] 18810 / 19066 MB
OS login name: "USER ID"
Host name: "host_name"
Date and time: 2015-11-30 02:39:52

* HOME info:

DLL Version: 2.9.8.3722
MapShare DLL Version: 2.9.8.3722
Language: en-US

* Connected device: ""

ID: "actual_id"
Type: "go910"
Serial: "actual_serial"

ttgo.bif file contents:
[TomTomGo]
RamDiskVersion=20081205
Bootloaderversion=5.3012LinuxVersion=2344
ApplicationVersion=9183
UserName=my_username

tthome.bif file contents:
[TomTomHOME]
UserName=my_username
IL #1: 'Hard disk' 18810 free/19066 total MB Block Size 16384 Media Name 'InternalMemory' serial $ca7b111a, Writable

* Connection Status:

Code:

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