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  1. #1
    Member
    Join Date
    Apr 2011
    Location
    UK
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    cityxplorer TTG not been able to connect to TomTom for a few days?

    I recently wiped an Android head unit device that had TTG 1.17.1 installed. I reinstalled TTG (tried from the Play store and the local .apk), however I get the error "can't connect to tomtom try again later". This has been the same for a few days. I also have a Samsung S6 edge that has been wiped and I tried the same on this - same result.
    I have another phone and a Samsung tablet both with working installations of TTG 1.17.1 and the UK map. On both of these trying to download a new map or results in the error "Unable to show maps. Check your Internet connection then try again". Similar error when trying to download voices - "Unable to show voices. Check your Internet connection then try again".
    I did some packet captures and can see the devices trying to connect to "lcms.services.tomtom.com". If I try to connect [Only registered and activated users can see links. ] from a PC I get "HTTP 410 Gone'. So is there an issue with the TomTom servers or has there been a change in how things are accessed?
    Andy
    Last edited by ADB100; 27th March 2018 at 04:57 PM.

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