Problems with iGO, Samsung and storage permissions...again

**coukou** · 17th October 2017, 03:45 PM

Hello,
I'm using iGO 9.6.29.636868 on my Samsung Note 4 running Marshmallow 6.0.1 since while. until today, it has always worked well.
Today when I launch it, i get "missed or incomplete directory /storage/E2A3-5BE5/iGO/license.zip:/storage/E2A3-5BE5/iGO/license.zip: open failed: EACCES (Permission denied) see image bellow" message.
I've not license.zip file, but I've many recent (2017/08) license files in \iGO\license folder

My current folders section in sys.txt

Code:

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I even added without success

Code:

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Any idea how to get ride from that message?
I have to travel this weekend and I need it. I really appreciate yr help.
Regards

Spoiler: IMG

**Boki** · 17th October 2017, 05:04 PM

That is not question for this part of forum
Your "problem" is well known, and it is about
- Samsung Smart Manager. Search about complains...
- System Write Permissions for storage. Update can cause it. Also: search. read.
Will trash this later.

**coukou** · 17th October 2017, 05:45 PM

Originally Posted by Boki_Srb

That is not question for this part of forum
Your "problem" is well known, and it is about
- Samsung Smart Manager. Search about complains...
- System Write Permissions for storage. Update can cause it. Also: search. read.
Will trash this later.

TNX for yr quick reply
I'm sorry but I not understand all.
I spent my afternoon searching without success. Maybe I looked bad?

In fact, the message "missed or incomplete directory /storage/E2A3-5BE5/iGO/license.zip:/storage/E2A3-5BE5/iGO/license.zip: open failed: EACCES (Permission denied) see image bellow".
I've not license.zipI've not license.zip

My current folders in sys.txt

Code:

Please Login or Register to see the links

I even added without success

Code:

Please Login or Register to see the links

I have to travel this weekend and I need it. I really appreciate yr help.
Regards

**wojpen** · 18th October 2017, 08:41 PM

Originally Posted by coukou

TNX for yr quick reply
ODE]
I have to travel this weekend and I need it. I really appreciate yr help.
Regards

Answer:

This post requires you to click the "LIKE this post" button and hit F5 to read this content.

regards 4All - wojpen

It's already evening - but I think it will help you at work:

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**Boki** · 17th October 2017, 05:48 PM

Read my signatures.
Follow links.

**Midnight Blues** · 18th October 2017, 07:08 PM

As Boki said, cause of problem is in Samsung Smart Manager

Search for it on forum

**coukou** · 19th October 2017, 09:47 AM

TNX wojpen for yr advices

I munst remind that my Note 4 is rooted, and I'm under 6.0.1 for over a year. iGO has always worked as it is in SD card.
On the other hand, I had a similar problem with Sygic and I solved it as the link below.

Code:

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Once again about 15 days ago iGO worked well with this same configuration. To tell you the truth I'm not ready to uninstallt and reinstall it in internal memory. Especially this Friday I go on vacation. Maybe when I get back, unless you have another idea.
Kind regards

**spyder** · 19th October 2017, 10:05 AM

Try re-installing in same storage (over.install).
License.zip is a file in apk, and contains the default lecenses. If system cannot open it maybe there is something corrupt.

**wojpen** · 19th October 2017, 12:26 PM

Originally Posted by coukou

TNX wojpen for yr advices

I munst remind that my Note 4 is rooted,

hi,
That's why I do not use root!

My Note 4 is unroot.

Your iGO is in root directory of SD card or Android Folder?

**coukou** · 19th October 2017, 01:58 PM

Hi again,
First of all I would like to remind that my Note 4 is rooted, and it runs under 6.0.1 for more than a year. iGO had been installed at the root of the SD card (sdcard/iGO/) and had always worked as is. Up to 15 days ago iGO worked just fine. Then, from overnight I got the message "Directory missing or incomplete storage/E2A3-5BE5/iGO/license.zip..."

This morning, thanks to you, you pushed me investigating

I paid attention to various folders of the SD card to the possible search for the missing directory. Surprise, I found this directory SDcard/Android/data/com.nng.igoprimoisr_636868.javaclient/files/ empty.
How is it done??? Can't tell you!!!

So I moved sdcard/iGO to SDcard/Android/data/com.nng.igoprimoisr_636868.javaclient/files => SDcard/Android/data/com.nng.igoprimoisr_636868.javaclient/files/iGO/ and voila... It works

Regards