Hi,

I have moved to a windows computer and got to the stage of launching updater successfully. However, I now can't get my Zumo to enter the pre-boot phase. I understand that pressing and holding the lower left corner of the screen during startup should take it into the pre-boot phase, but it make no difference whether I press that area or not, it tries to load the maps, stalls and restarts.

Any clues, please?

Many thanks.