Wow! Thank you so much for your help! I have a few newbie questions. What does "clear nonvol" mean? How do I hard reset? Can I not use garmin express instead of Webupdater to install v8.20? Then you wrote clear nv, is that short for nuvi? Rogers application forms seems a lot easier. I think I just need to download that small application, plug my nuvi to the computer and just click the features I want? Or the link you gave me is showing me Rogers way and another way from cat2115 that is in gray?