If you switch off all lights in the house, make it very dark and press button on device do you see some faint light from the display ?
Have you tried holding power button down for more than 30 seconds ? (with good battery installed)
Garmin don't fix boards at local branches. They will probably offer you an exchange refurbished unit at a reduced price.
If they do you might be able to choose 3490 or 3590.
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