Userdata Not showing....Any help pls.

**audioman** · 23rd February 2023, 11:26 AM

Hi all,

Any help or advice would be much appreciated. I have tried to read the forums as much as I can without success.

The issue I have is i have a card with Igo primo 2.4 Android running perfectly fine on android 4.4.2. showing all the custom poi's that reside in Userdata/POI. It runs perfect.
However, when i try the card in a Android 6.0 the program runs perfectly ok, shows the fixed POI's that are within IGO, but not the ones in "Userdata/poi".

Is there an issue with Android 6.0 in accessing this folder or do i need to change anything to get Android 6 to show the custom POI's. It is the same base software that is installed on both Android 6 and android 4.4.2, using the same .apk, but I'm at a loss of what to check next. Need your help guys please.

Thanks all.

**Boki** · 23rd February 2023, 01:25 PM

Same software? Same sys file?
Pay attention, on Androids >5.0 it is recommended (or must) that the software be in the internal memory
Also, even if it remains and works on the card, her naming differs and then the path in the sys file must be adjusted
And ...
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**rondoan** · 23rd February 2023, 02:13 PM

right 👍 in the same structure, a complete data folder (iGO_xxx) can be transferred from a device to that, i.e. 100% 1to1
Otherwise, it is always advisable to have the save folder rewritten.

It is also critical to copy Userdata/poi/ with all files, including index files, to another device! Always transfer only the *.KML! otherwise there may be problems with indexing, consequently user POI will not be recorded and/or displayed.

**QFour** · 7th April 2023, 07:48 AM

New Route
Places
Search by Name or Catogory ( Top Item) You should get a list. Make sure the KLM files are good.

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