Hi everyone,

I'm having trouble to install the Western Europe map on my system. I have benelux 870.3413 working as it came with my car. Now I want to install europe 870.3413 which is for carminat but i failed

below the tomtom information. PLEASE HELP

Profile folder = /Users/yensid/Library/Application Support/TomTom HOME/Profiles/1aiw2cwh.default
Installation folder = /Applications/TomTom HOME.app/Contents
Plugins folder = /Applications/TomTom HOME.app/Contents/Resources/plugins
Data folder = /Users/yensid/Documents/TomTom/HOME
Version = 2.8.2.1171
Language = en-GB
User name = -------------
Login status = User is logged in
Server = [Only registered and activated users can see links. ]
Connection settings = Direct connection to the Internet (default)
Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2, Carminat TomTom 2.8.0.0
Name = Carminat TomTom LIVE
Device Code = AK6ZEBSJ9S
Serial number = IB4071J00028
Capabilities = AlwaysShowAllSearchResults Bluetooth CarSymbol Caymann Documents Durham FrequentDestinations GPRSEngine HDTraffic HTTPActivation Hercules HerculesTraffic HidRemote HomeBackup InternalFlash InternalModem Itinerary Leeway LiveServices MapOverlays MapShare Newyork NoDocuments OnDevicePayments Oxford PhotoBMPViewer PhotoJPGViewer PhotoViewer PlusDownloadDynamic PlusDownloadGeneral PlusDownloadMap PlusDownloadPOI PlusDownloadRingTone PlusDownloadScheme PlusDownloadUpgrade PlusEphemeris PlusFixedSafetyCameras PlusForceMessageNotification PlusMessageNotification PlusMobileSafetyCameras PlusOrRDSTMCTraffic PlusPushChannel PlusRoadConditions PlusTraffic PlusTripReporting PlusWeather RDSTMC RDSTMCLocationTables RichPOI SDK SDSlot SettingsOverride ShowTruckRestriction StartupImage SupportGetAMap TTS TTSCompressed TTSNuance51 TextureRendering TrackMe Traffic USBAccessories UserSkin VehicleProfileRouting VoiceBrowser WarningSounds screensize=480x272
Storage devices = Card reader (/Volumes/NAAMLOOS) - Active
Installed Items = startupscreen/splashw 1, carsymbol/-default 1, carsymbol/Alpine A110 1, carsymbol/Be Bop 1, carsymbol/Clio RS 1, carsymbol/Clio 1, carsymbol/Espace 1, carsymbol/F1 1, carsymbol/Fluence 1, carsymbol/Grand Scénic 1, carsymbol/Kangoo 1, carsymbol/Koleos 1, carsymbol/Laguna Coupé 1, carsymbol/Laguna Estate 1, carsymbol/Laguna 1, carsymbol/Latitude 1, carsymbol/Master 1, carsymbol/Mégane CC 1, carsymbol/Mégane Coupé 1, carsymbol/Mégane Estate 1, carsymbol/Mégane RS 1, carsymbol/Mégane 1, carsymbol/Scénic 1, carsymbol/Spider 1, carsymbol/Trafic 1, carsymbol/Twingo Gordini 1, carsymbol/Twingo 1, carsymbol/Twizi ZE 1, ephemeris/Ephemeris 1308593204, loquendovoice/Français (FR) - Juliette 700, loquendovoice/Nederlands (NL) - Saskia 700, satimage/eur 6, warningsound/airplane 1, warningsound/camera 1, warningsound/flash 1, warningsound/horn 1, warningsound/notify1 1, warningsound/notify2 1, warningsound/notify3 1, warningsound/restaurant 1, voice/Dansk - Brigitte 4, voice/Deutsch - Werner 4, voice/Deutsch - Lisa 4, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(AUS) - Ken 4, voice/English(US) - Lori 4, voice/English(US) - Bonnie 4, voice/English(US) - Richard 4, voice/Español - Marta 4, voice/Français - Jacques 4, voice/male - Mandarin(Taiwan) 4.1, voice/male - Mandarin 5.1, voice/male - Hoklo 4.1, voice/Français - Catherine 4, voice/Italiano - Chiara 4, voice/Nederlands(NL) - Bram 4, voice/Nederlands(NL) - Eva 4, voice/English(Irish) - Sean 7, voice/English(Irish) - Kathy 7, voice/South_African - Nelson 7, voice/South_African - Doreen 7, voice/Português(BRA) - Paulo 7, voice/English(New_Zealand) - Paul 8, voice/English(New_Zealand) - Katrina 8, voice/Español(Argentina) - Mariela 9.7, voice/Español(Argentina) - Jose 9.7, voice/Nederlands(B) - Lucie 4, voice/Español(Chile) - Ana 9, voice/Español(Chile) - Hector 9, voice/Cestina - Tereza 9.6, voice/Magyar(HUN) - Ervin 9.3, voice/Arabic - Medhi, Arabic-Darija 1, voice/Arabic - Yasmine, Arabic-Darija 1, voice/English(Irish) - Naoimh 12.0, voice/Slovenšcina - Mojca 13.0, voice/Slovenšcina - Miha 13.0, voice/Norsk - Liv 4, voice/Svenska - Astrid 9.3, voice/Norsk - Jorgen 4, voice/Svenska - Patrik 9.3, voice/Español - Antonio 4, voice/Dansk - Nils 4, voice/Italiano - Roberto 4, voice/Português - Joaquim 4, voice/Português - Catarina 4, voice/Suomi - Kati 9.4, voice/Suomi - Matti 9.4, voice/Nederlands(B) - Bernard 4, voice/Greek - Olympia 11.0, voice/Greek - Aristides 11.0, voice/Ruskii - Anna 10.2, voice/Ruskii - Vlad 10.2, voice/Polski - Katarzyna 9.5, voice/Polski - Andrzej 4, voice/Eesti - Jüri 4, voice/Slovencina - Barbara 4, voice/Türkçe - Ozgur 9.2, voice/Latviski - Ivars 4, voice/Cestina - Miloslav 4, voice/Malay - Erra 4, voice/Bulgarian - Marius 4, voice/Español(LA) - Norma 4, voice/Español(LA) - Raul 4, voice/Catalan - Maria 4, voice/Srpski - Predrag 4, voice/female - Shanghainese 4.1, voice/Hrvatski(Croat) - Goran 4, voice/Português(BRA) - Gabriela 4, voice/Magyar(HUN) - Marika 4, voice/Lietuvskai - Vladas 4, voice/female - Cantonese 4.1, voice/female - Mandarin 5.1, voice/Japanese - Kiyoshi 4, voice/Roman - Oana 4, voice/Thai - Yue 4, voice/female - Hakka 4.1, voice/female - Mandarin(Taiwan) 4.1, voice/female - Hoklo 4.1, zipcode/nederland 0, map/Benelux 870.3413, safetycamera/Flitspaal_NL_TomTom 11035, safetycamera/Radar_BE_TomTom 11028, poi/Renault 1, map/Western_Europe 870.3413
Error incident IDs =
* Computer info:

Operating system: Mac OS X 10.6.8 Intel
Free memory: 20971520 bytes
User home directory: "/Users/yensid/Documents/"
Home volume space: 447793 / 953541 MB
Temporary directory: "/Users/yensid/Library/Caches/TemporaryItems/"
Temp volume space: 447793 / 953541 MB
Install directory: "/Applications/TomTom HOME.app/Contents/"
Install volume space: 447793 / 953541 MB
External volume devices: / [] 447793 / 953541 MB ; /Volumes/mybook [mybook] 256851 / 476921 MB ; /Volumes/2TB [2TB] 1899880 / 1907710 MB ; /Volumes/NAAMLOOS [NAAMLOOS] 1493 / 3768 MB
OS login name: -------
Host name: "--------"
Date and time: 2011-08-24 15:37:10

* HOME info:

DLL Version: 2.8.2.1171
MapShare DLL Version: 2.8.2.1171
Language: en-GB

* Connected device: "TomTom Carminat LIVE"

ID: "AK6ZE BSJ9S"
Type: "beaumont"
Serial: "IB4071J00028"

MapShare information:
Patch format version: 2.4
Map patch downloads: true
POI patch downloads: false
Feedback email address:
Patches to upload: 0
POI Subscriptions:

ttgo.bif file contents:
[TomTomGo]
DeviceName=TomTom Carminat LIVE
DeviceVersionHW=beaumont
DeviceSerialNumber=IB4071J00028
SDCardId=02544D534430344738B24763360093E7
DeviceUniqueID=AK6ZE BSJ9S
RamDiskVersion=20110128
BootLoaderVersion=557716
LinuxVersion=628172
ApplicationVersionVersionNumber=9844
ApplicationVersion=634510.500
UserLanguage=Nederlands
[email protected]
LastConnectionTime=Never
GPSFirmwareVersion=
BuiltInColorScheme0=Belgica
BuiltInColorScheme1=Brittanica
BuiltInColorScheme2=America
BuiltInColorScheme3=Germanica
BuiltInColorScheme4=Australia
BuiltInColorScheme5=Deuteranopia
BuiltInColorScheme6=Brasilia
BuiltInColorScheme7=Greys
BuiltInColorScheme8=Antarctica
BuiltInColorScheme9=Africa
BuiltInColorScheme10=Astra
BuiltInColorScheme11=Asia
CurrentColorSchemeBuiltIn=6
CurrentVoiceInfo=Xander
CurrentMap=Benelux
CurrentMapVersion=870.3413
CurrentHomeLocation=50.82598,5.35471,Habrouckstraat 4, Kerniel
Traffic=N
CurrentFuelpricesType=
CurrentFuelpricesTypeString=
CurrentFuelpricesLastFullUpdate=
ValueRatio=CGlF0SyOP1vN6Q16FQ==
Features=PlusDownloadDynamic,PlusDownloadGeneral,PlusDownloadMap,PlusDownloadPOI,PlusDownloadScheme,PlusDownloadUpgrade,PlusDownloadRingTone,PlusMessageNotification,PlusForceMessageNotification,PlusPushChannel,PlusTraffic,PlusOrRDSTMCTraffic,PlusWeather,PlusEphemeris,PlusMobileSafetyCameras,PlusRoadConditions,PlusFixedSafetyCameras,HDTraffic,Hercules,HerculesTraffic,Oxford,AlwaysShowAllSearchResults,TrackMe,PlusTripReporting,OnDevicePayments,HidRemote,HomeBackup,GPRSEngine,TTS,TTSCompressed,TTSNuance51,PhotoViewer,PhotoJPGViewer,PhotoBMPViewer,VoiceBrowser,MapShare,Newyork,Itinerary,Caymann,Durham,Leeway,VehicleProfileRouting,CarSymbol,TextureRendering,UserSkin,RichPOI,FrequentDestinations,InternalModem,RDSTMC,Bluetooth,SDSlot,InternalFlash,SupportGetAMap,ShowTruckRestriction,LiveServices,SettingsOverride,SDK,USBAccessories,HTTPActivation,Traffic,MapOverlays,Documents,WarningSounds,RDSTMCLocationTables
UnsupportedFeatures=PlusDownloadVoice,PlusBuddies,PlusFuelPrices,PlusFuelPriceTimestamp,VoiceRecording,ASR,ASRCnC,TTSUncompressed,TTSLoquendo700,MP3,IPOD,MusicPlayer,Games,LinkVolumeToNoise,LinkVolumeToSpeed,CaymannAlwaysOn,MAC,DepartureAdvisor,VehicleProfile,MapShareVehicleProfile,Handsfree,PhoneFeatures,3DCarModels,ExtraSounds,Prague,HardDisk,Microphone,ExternalModem,SMSSupported,Keyboard,SupportKeyControl,Work,WorkEnabled,WorkPromotion,WorkTuria,WorkMurcia,WorkBremen,WorkUsePlus,WorkStartUpPromotion,SimpleMapBrowserButtonBar,ArrivalSounds
SupportedPatchTypes=7F
NrSupportedErrorTypes=138
UserPatchDatVersion=102
CompressedPatchVersion=200
MapServerPatchDatVersion=105
DeletedPoiDatVersion=200
ServerLineIndexDatVersion=102
ServerNameIndexDatVersion=102
MapShareSupportedProviders=203
CharacterSet=TTU
VehicleBrand=Renault
VehicleModel=
VehicleOptions=
VehicleIdentification=VF1JZ3G0D45106677

tthome.bif file contents:
[TomTomHOME]
UserName=-----
IL #1: 'Card reader' 1493 free/3768 total MB Block Size 4096 Media Name 'InternalMemory' serial $ef53, Writable