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  1. #61
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    Hi

    I had a new RNS315 fitted under warranty at a VW main dealer. they supplied V10 maps for me to load on.
    Once loaded i had exactly the same issue you experienced. every 5-10 minutes the system would reboot.

    Took the car back to VW today for them to check it out, I advised them that it is likely to be an issue with the map updates, as i had read this thread when i started noticing the problem.

    They have just called me to say they have contacted VW tech team and they have acknowledged there is indeed a software bug in the V10 map update that affects RNS315 units. They are working on a software patch/fix, but are unsure when this will be released.

    Good to have the problem confirmed i guess. But with a unit that will reboot all the time until a fixed is released (unless i buy the V9 card)

    Cheers

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  3. #62
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    Question

    I would like to update the maps to v10 on my RNS 315 using an official SD Card.
    However this thread scares me a bit since I don't have an SD Card of the currently installed version in case I need to revert back.

    Do you guys know if I'm going to face the constant reboot issue if I update to v10?

    Here are my numbers:
    Part number: 3C0035279N
    Software version: 0319
    System hardware version: H52
    Navigation data: part number: 3AA919866
    Navigation data: version: 0038
    Navigation data: data medium: EUR_W_0038

  4. #63
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    Quote Originally Posted by PhotoPaul View Post
    I would like to update the maps to v10 on my RNS 315 using an official SD Card.
    However this thread scares me a bit since I don't have an SD Card of the currently installed version in case I need to revert back.

    Do you guys know if I'm going to face the constant reboot issue if I update to v10?

    Here are my numbers:
    Part number: 3C0035279N
    Software version: 0319
    System hardware version: H52
    Navigation data: part number: 3AA919866
    Navigation data: version: 0038
    Navigation data: data medium: EUR_W_0038
    Its hard to say as some have been okay and others (myself included) have had issues.

    If it helps I posted a link to V9 earlier in this thread which works without issue, This is the version I am currently running until a new working V10 is available. You will need an SD card with CID password if you do not have it already to lock the card - maybe someone on here can provide this for you but I do not have the hardware to do so.

  5. #64
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    Thank you for your reply. Yes I've seen v9 posted, and I've read all about the process. It's a little too overwhelming for me.
    I'm hoping to hear from someone with the same versions, to see if they had a positive or negative experience with v10.

  6. #65
    Member + aconik's Avatar
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    @PhotoPaul, try maps directly from sd card first (if you already have v10 maps on sd card)

  7. #66
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    Quote Originally Posted by aconik View Post
    @PhotoPaul, try maps directly from sd card first (if you already have v10 maps on sd card)
    Yes - I never thought of that. That would definitely be the best option. If it runs without issue then go ahead and install. If not i'm afraid you'll have to wait with the rest of us for VW to sort it out. You say you have official V10 SD? If so I would imagine VW would replace it for the updated version free of charge if you bought it from them. (and if you could post the image here it would please many members)

  8. #67
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    I found a VW service person who's willing to run a firmware upgrade on my device. I think I'll wait for this to be done before attempting anything with v10.

  9. #68
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    I have just purchased a 64 reg Tiguan with an RNS 315 and Western Europe V6 maps so this is all bad news for me! It's a great car but the V6 maps are well out of date and I do need to get an update, but what's the best way forward for me given these problems?

    If I purchase V9 maps will I also need a software update for the unit?

    There seem to be several advertised sources of V9 maps - are any/all of them legitimate and reliable? I would hate to have to go back to Mr VW and admit to having broken my Nav unit...

    Any help much appreciated.

  10. #69
    Banned RNS 315 Rebooting constantly after V10 map updateRNS 315 Rebooting constantly after V10 map update
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    Mr duck......software version on you unit and part number?

  11. #70
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    Normally no FW-Update is neccessary for running new maps. I have installed V10 on many different devices from 0010 to 0501 and all work good. So i don't belive it is problem of Map. If it is problem of map it should be can reproduced and in this case there would be a patch in shortest tim from the manufacturer. But no patch or workaround exist, and i have never hear, that this fault comes after installing from original SD-Card. So if there is a german user, i will test with him various possibilities to come to V10. First i am willing to send this user a tested and functional copy of V10 SD-Card provided that i get this card back from the user. I am also willing if this doesn'nt work to make a firmware update to newer version, provided that the device is sending to me, because i never share any firmware update for RNS315 from VW, SEAT or skoda.

 

 
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