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  1. #1
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    Default Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)

    Hi folks,

    I am running the above Navcore and map on my Tom Tom GO 540 Live.

    In TomTom Home, it gives me the option to buy the live services at £47.50 for a year at the bottom of the screen when i have updated it.

    If i go to 'Add traffic, voices and other services' option the live services option is greyed out and says LIVE services are not supported on my device - yet if i choose the 'traffic' option it is allowing me the option to purchase the service.

    I am happy to pay for the service (unless there is an option available on here ), but what i do not want to do is pay the cash aand it does not work...

    can anyone advise me on this please?

    Many thanks in advance.

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  3. #2
    GPSPower Helper Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    QUIN1965's Avatar
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    Quote Originally Posted by NuShooz View Post
    Hi folks,

    I am running the above Navcore and map on my Tom Tom GO 540 Live.

    In TomTom Home, it gives me the option to buy the live services at £47.50 for a year at the bottom of the screen when i have updated it.

    If i go to 'Add traffic, voices and other services' option the live services option is greyed out and says LIVE services are not supported on my device - yet if i choose the 'traffic' option it is allowing me the option to purchase the service.

    I am happy to pay for the service (unless there is an option available on here ), but what i do not want to do is pay the cash aand it does not work...

    can anyone advise me on this please?

    Many thanks in advance.
    Hey look at this here
    [Only registered and activated users can see links. ]


    Truck 9.701 and latest truck map
    [Only registered and activated users can see links. ]



    How to unhide links: After clicking LIKE this post, hidden links will be available.

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  4. #3
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    Quote Originally Posted by QUIN1965 View Post
    Hey look at this here
    [Only registered and activated users can see links. ]


    Truck 9.701 and latest truck map
    [Only registered and activated users can see links. ]
    Hi,

    That does not really answer the question. I do not have another device with a LIVE subscription. all i want to know is if i purchase the subscription - will it work with the above map/navcore on my device?

  5. #4
    GPSPower Helper Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
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    Quote Originally Posted by NuShooz View Post
    Hi,

    That does not really answer the question. I do not have another device with a LIVE subscription. all i want to know is if i purchase the subscription - will it work with the above map/navcore on my device?
    Hello yes
    better to wait for the new 945 departing approximate 5 days



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  6. #5
    TomTom Expert Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
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    STOP PRESS. No the Live traffic won't work with 9.702 see [Only registered and activated users can see links. ]

    Either grab this 9.701 direct from
    Code:
    Please Login or Register to see the links
    or 4th attachment here [Only registered and activated users can see links. ]

    The 9.701 (in your orig post title) DOES allow Live services still unlike the 9.702 which doesn't

    PS Sorry about all the editing etc but saw QUIN965s post suggesting the 9.702 & jumped to conclusions that YOU were already running that.

    Simple answer to your original question; yes no problems with 9.701
    Last edited by QUIN1965; 15th February 2015 at 07:12 PM.
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

  7. #6
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    Quote Originally Posted by biggerdave View Post
    STOP PRESS. No the Live traffic won't work with 9.702 see [Only registered and activated users can see links. ]

    Either grab this 9.701 direct from
    Code:
    Please Login or Register to see the links
    or 4th attachment here [Only registered and activated users can see links. ]

    The 9.701 (in your orig post title) DOES allow Live services still unlike the 9.702 which doesn't

    PS Sorry about all the editing etc but saw QUIN965s post suggesting the 9.702 & jumped to conclusions that YOU were already running that.

    Simple answer to your original question; yes no problems with 9.701
    Cool, Will just go ahead and purchase the subscription in the morning.

  8. #7
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    Hi Biggerdave,

    i keep getting an error which says 'oops, error code 107' everytime i go to input my live services subscription details.

    is my device missing a file somewhere?

    i have purchased the subscription but can't use it...

  9. #8
    TomTom Expert Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
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    Quote Originally Posted by NuShooz View Post
    Hi Biggerdave,

    i keep getting an error which says 'oops, error code 107' everytime i go to input my live services subscription details.

    is my device missing a file somewhere?

    i have purchased the subscription but can't use it...
    That's a TT error, not yours. See [Only registered and activated users can see links. ]

    PS forget suggestions of resetting/returning to factory settings from TT & others. That AIN'T the answer!
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

  10. #9
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    cool - it seems that they have to re-activate my sim card or something.

  11. #10
    TomTom Expert Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
    Live services help needed (TomTom GO 540 LIVE/Truck 9.701 and latest truck map)
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    Yeah, good luck with their efficiency (not) but don't give up. If need be, phone the buggers!

    02079 490 134
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

 

 

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