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Reply With QuoteHi Biggerdave,
Not good news unfortunately - the following is copied from the customer services email:
Unfortunately my technical team have confirmed that the SIM card inside your device is faulty and cannot be re-activated.
As it is no longer possible to repair the Go 540 live model (there are no longer any spare parts being manufactured), the only option if you want to receive Live Traffic updates would be a replacement device.
We can offer you a 25% loyalty discount if you decide to purchase a replacement unit. Some of the new devices (eg. the Go 5000) now come with Free Lifetime Map and Traffic updates, so if it is a service you use frequently these added benefits may be economical for you.
If you do have any more queries or questions about new models please don't hesitate to contact me or one of my colleagues and we will be more than happy to help.
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Results 11 to 14 of 14
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2nd March 2015, 08:05 PM #11TomTom Expert
- Join Date
- Dec 2011
- Location
- Darn sarf
- Posts
- 1,408
- Rep Power
- 773
Any luck with TT technical support yet?
Originally Posted by NuShooz
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S i m p l e s
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3rd March 2015, 12:15 PM #12Member
- Join Date
- Feb 2015
- Location
- london
- Posts
- 15
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- 0
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3rd March 2015, 12:16 PM #13Member
- Join Date
- Feb 2015
- Location
- london
- Posts
- 15
- Rep Power
- 0
the good news is they refunded my Live subscription.
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3rd March 2015, 12:30 PM #14TomTom Expert
- Join Date
- Dec 2011
- Location
- Darn sarf
- Posts
- 1,408
- Rep Power
- 773
What a bloody cop-out "there are no longer any spare parts being manufactured", what bollox! As you say, at least your sub has been refunded.
I still rate the x40/x50's so if you can find a decent one, go for it.
PS if you/we had thought about it you could have cloned the live services, see how I did it here:- [Only registered and activated users can see links. ]Last edited by biggerdave; 3rd March 2015 at 05:14 PM.
Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons S i m p l e s
PS If you find any dead links on MY posts please pm me & I'll try to fix/reload
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