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  1. #1
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    help Problem with firmware update on RT6 system Citroen

    Hi,

    I am new here. I own a Citroen 4 II 2011 with eMyWay RT6 nav system. I have big issue with navigation after trying to upgrade firmware and I hope you guys can help me.

    So here is my story:

    1. I tried to upgrade to 2.86 through USB stick (FAT 32 formatted) - system didn't seem to read the stick correctly

    2. I tried to upgrade to 2.86 through CD - installation went fine until at some point when I received this error: "error during flasher loading" and installation stopped.

    3. Navigation restarted, blank screen, CD remained stuck inside system. Eventually I unplugged battery, plugged it back, system pushed out the CD.

    4. Again navigation showing blank screen and kept trying to check for CD in unit.

    5. I inserted back the CD with firmware 2.86, it showed this message "CRC Media Checking". It passed this, started showing message about upgrade starting and other information.

    Then it showed "CRC: % checking". It checked up until 100, then it said "Application upgrade ended" and again message "error during flashed loading".

    6. I have tried with USB stick, formatted FAT32(slow format as pointed) and 2.86 firmware version. Again "CRC Media Checking", but after 10-15 min check it says "Error Media Loading" or sort of and system restarts, again looking for CD.

    7. I tried again with CD - same setup it does every time - "CRC Media Checking", it passes, it starts installation, it reaches CRC 100 Checking and again aborts due to "error during flasher loading". Only once it somehow passed this point and it reached message "Application upgrading: 1...10" and at 89% it stopped and stating same error

    8. Whenever I start again car, same thing: system with black screen and it checks for CD. One thing to mention - before firmware update, I tried updating maps and it worked fine through USB.

    Any help is appreciated!

    Thanks!
    Last edited by windstorm; 6th April 2017 at 10:42 PM.

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  3. #2
    Trial Moderator Problem with firmware update on RT6 system Citroen
    Problem with firmware update on RT6 system Citroen
    Bricoman's Avatar
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    Hello,

    You should try with an original CD, it doesn't cost much in concession.

  4. #3
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    Hi,

    Thanks for the reply. But what might differ from the one I made at own PC? Shouldn't be the same files?

  5. #4
    Trial Moderator Problem with firmware update on RT6 system Citroen
    Problem with firmware update on RT6 system Citroen
    Bricoman's Avatar
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    Hello,

    It's the same CD once engraved, but following the burning method and the CD used, reading errors can put the RT6 in malfunction.
    The original CD remains the best solution for the firmware update, in addition to USB support.

  6. #5
    Member + Problem with firmware update on RT6 system Citroen
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    When it not work on a USB are CD It looks that the firmware that he has is corrupt.

    Download it again [Only registered and activated users can see links. ]

    Use a pendrive USB 2.0 4Gb are 8Gb format it to FAT32 _ CL-32KB & try it again.
    From Firmware 2.2x it is better to upgrade it first to 2.37 and then 2.86.

    Regards
    Shader

  7. #6
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    Hi,

    I have tried different USB sticks formatted slow with FAT32 format, nothing. I cannot pass the CRC Media Checking. After 15 min it says: "CRC Media Error" and system restarts.

    With CD (tried different brands, written at 4x speed) however it passes the CRC Media Checking, it starts saying Upgrade preparation and other text and then it shows Loading CRC and progresses.

    When it reaches Loading CRC 100 it says: Upgrade Application Ended, then the error "Error during flasher loading" and system restarts. What can this error be??

    I have attached images to see better the situation. Is it the normal process during upgrade to 2.86 or it shows different on my system? Thanks again for the help provided.


    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]

  8. #7
    Trial Moderator Problem with firmware update on RT6 system Citroen
    Problem with firmware update on RT6 system Citroen
    Bricoman's Avatar
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    Hello,

    Did you try with an older firmware version ?

  9. #8
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    Hello,

    I've tried, but it rejects it. Looks like something was changed in system and only wants the 2.86 update (I've tried 2.8 and lower). It simply takes out the CD.

  10. #9
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    Change builtin SD card and reinstall 2.86.

  11. #10
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    Well yes, but to change that, I have to go to service that deals with Citroen cars, which I am going to do tomorrow.

    I am still puzzled as to why it does not accept the USB media. After showing "CRC Media Checking" for 15 min, it shows "CRC Media Error" and system restarts.

    But with CD it always passes the CRC checking. You could say USB port is faulty, but before firmware update I did the maps update fine with USB stick.

 

 
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