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  1. #331
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    Hello everyone, I have joined here in the hope of finding answers to some serious problem I have right now. I hope someone will show the graciousness to answer to my questions.

    I have a 2012 model Citroen C4 e-hdi with a e-myway RT6 unit. The latest firmware on the unit was RNEG 2.37.A.2.

    About a month ago maps started to get deleted by themselves with a warning “enter navigation cd..” I could reach the maps sometimes a while ago by simply restarting the unit but for the last a few weeks I could not use the navigation at all. Anyway I decided to upgrade the firmware to 2.86 and upload new maps.

    I tried to upgrade to 2.86 with a flash disk but I got stuck on a black screen saying “keep engine running and do not remove media… Upgrade preparation…” Car engine worked like that for about 5 hours. The unit even kept working like this when I stopped the engine and remove the ignition key. I was worried that I will run out of batteries in the morning but I think the car cuts of the power after an hour or something.

    I later tried to upgrade with different flash disks and with a cd last night. The result is the same. I am not sure if I will be able to get the cd out today. (I burned the cd like a iso, crc check etc. was all ok, the unit keeps get stucking at “upgrade preparation…” message)

    I read in some forums that a faulty SD card of the unit may cause this.

    Now my questions:

    1. What SD card does my unit support? Can I buy a 32 gb SD card class 10? Or 16 or 8 gb?

    2. How can I remove the unit from the console of a 2012 model Citroen C4 and how can I change the sd card?

    3. Do I have to get the data from the previous SD card and copy to the new SD card? What would happen if I put a blank SD card?

    4. Is there an easy way of stopping the unit while it gets stuck on the black screen when the engine is off to restart the unit? Is it ok if I disconnect the car battery while the unit is still working? How do I also disconnect the battery?

    I know I asked a lot of questions but I would be in most gratitude if someone shows me the graciousness to help me.

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    Last edited by lynxeyed; 27th September 2017 at 05:57 PM. Reason: typo

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  3. #332
    Trial Moderator Firmwares WipNav+/eMyWay (RT6)
    Firmwares WipNav+/eMyWay (RT6)
    Bricoman's Avatar
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    Hello,

    Did you have tried using an original CD for updating to the FW 2.86 ?
    Did you have tried factory reset unit by switch under RT6 ?
    A blank 8GB Class 10 card will be sufficient to replace the original one.
    Put it in the RT6, the partitions will be done by unit, load the last firmware, maps and speedcams.
    I read an article somewhere on another forum that gives this method, you can try it.
    A thread on forum explain how to change µSD card by another one.

    I don't know how to remove RT6 from C4.

  4. #333
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    Hello, got SW version RNEG2.60.F.1 and i would like to update maps as well.
    Not sure what software version i can upgrade to? And what about that diagnostic tool and system calibration mention in first page? It is for this VIN VF7RDRHF8CL523880, thanks!
    Last edited by Aleksandar; 5th October 2017 at 02:59 PM.

  5. #334
    Member + Firmwares WipNav+/eMyWay (RT6)Firmwares WipNav+/eMyWay (RT6)Firmwares WipNav+/eMyWay (RT6) mytheuzen's Avatar
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    You have an RT6 on CAN2004 (AEE2004), any upgrade before version 2.70 requires system calibration.

  6. #335
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    Ok, and how (and with what?) i can do that? Thanks for answer.

  7. #336
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    Quote Originally Posted by Aleksandar View Post
    Hello, got SW version RNEG2.60.F.1 and i would like to update maps as well.
    Not sure what software version i can upgrade to? And what about that diagnostic tool and system calibration mention in first page? It is for this VIN VF7RDRHF8CL523880, thanks!
    You can update to 2.86 but after that you need to go to service for calibration, only they can do from PSA servers. Without minim version 2.75 you can't update latest maps.

  8. #337
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    Hi, same issue here. I have RNEG 2.06.A.6 version. Can I install 2.86 directly or should I install some mid-version first ? What about CD or usb stick ? Is there any difference ?

  9. #338
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    Hy Bricoman! My englisch ist not so good.the problem would be to try to update the current software (rneg2.06) to the new ones 2.21 but always an error message will appear. i try cd 4x speeds and get usb pendriv fat32 formatted 8GB but it does not work either. what I was up to when I wanted to update the maps on Navteq's navigation and mark your "Here" on your screen. What could be the problem?
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    Last edited by pankyyy; 13th October 2017 at 10:06 AM.

  10. #339
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    Quote Originally Posted by bartw View Post
    Hi, same issue here. I have RNEG 2.06.A.6 version. Can I install 2.86 directly or should I install some mid-version first ? What about CD or usb stick ? Is there any difference ?
    You can update up to 2.21 with no problems.
    If you want to update to a versions >2.21 you'll have to go to a dealer to calibrate your system.

    When updating directly to 2.21, if the update fails try to update one version at a time skipping to the next if the current fails. So try 2.07 -> 2.20 -> 2.21.

    And it is better if you use a USB. The CD driver can fail if the reader is dusty or somehow damaged.
    Last edited by tfae; 13th October 2017 at 10:29 AM.
    Citroën C4 II Airdream Seduction 1.6 eHDi 115cv
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  11. #340
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    Hy, and where can i download the 2.07->2.10->2.20 sw? Have you got a link?

 

 
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