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  1. #1
    Master jorgeultra's Avatar
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    Default TomTom - TMC and TIME wrong

    Is there any relation of the map with the TMC and TIME information?
    In Brazil, the versions of the TomTom 2019.06 and 2019.12 maps are showing the time ahead of normal time and have no TMC information.
    I also tested with TomTom maps of Portugal and had the same problem.
    With HERE maps there is no problem.
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  3. #2
    Pro-Member userninenine's Avatar
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    Not here for me. Used both map versions and TMC and also Time is always correct and up and running.

  4. #3
    iGO Enthusiast TomTom - TMC and TIME wrong
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    Boki's Avatar
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    You need to find the right server. Sorry, we know settings for EU, maybe someone other can help you...
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
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    Spoiler: obs
    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

  5. #4
    Master jorgeultra's Avatar
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    Sorry for the question, but the same server is not able to answer Here and TomTom?
    With maps Here we have the traffic information and the correct hour as we can see in the images above.
    Last edited by jorgeultra; 5th June 2020 at 11:01 PM.

  6. #5
    Master jorgeultra's Avatar
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    Hi Boki_Srb

    Reading your comment [Only registered and activated users can see links. ] then would it be wrong to assume that the TomTom server is no longer sending traffic information about Brazil?

    I've done all possible tests including with each of the servers and nothing.
    We only have online traffic information and the right hour with HERE maps.

    I find it very strange to have the wrong hour, I do not imagine that this information comes from the server but from the cellphone operator.

  7. #6
    iGO Enthusiast TomTom - TMC and TIME wrong
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    Boki's Avatar
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    The TMC signal is delivered by the servers, based on the data they receive from the appropriate infrastructure. If someone does not have their own, they will rent it from others.
    In this procedure, the omission is theirs, because they failed to adjust the time parameters.
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
    NO ONE IS A SEER, READ (click on): [Only registered and activated users can see links. ] <- Click!
    [Only registered and activated users can see links. ] <- Click!

    Spoiler: obs
    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

  8. #7
    Master BIRBANTE's Avatar
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    Quote Originally Posted by jorgeultra View Post
    We only have online traffic information and the right hour with HERE maps.

    I find it very strange to have the wrong hour, I do not imagine that this information comes from the server but from the cellphone operator.
    I also don't think the time depends on the TMC servers, if we use the navigator without data connection, can't we see the time?

    I also believe that the time depends on the device and I don't understand how TomTom maps can influence.

    Have you tried changing the parameters in Settings / Regional / Time Zone from automatic to manual or other item?

    Have you tried changing the Date and Time settings on your phone too?

  9. #8
    Master jorgeultra's Avatar
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    Yes. This was one of the tests I did and I was unsuccessful.
    In all tests I always deleted the save folder, clean cache and data and restarted the device.
    It is difficult to accept that the map also has an influence on the hour presented by the skin.

  10. #9
    iGO Enthusiast TomTom - TMC and TIME wrong
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    Boki's Avatar
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    Maps of course have an impact. How do you think you get information without knowing where you are
    To be honest, I'm not sure what the direct connection is. But. with TT maps I always got TMC information with their signature. With here maps - their or someone else (decell).
    After all, it is the application that searches for data based on the available parameters.
    Before asking a question, know it's already discussed here and at 99.9% is not unique. Use search.
    NO ONE IS A SEER, READ (click on): [Only registered and activated users can see links. ] <- Click!
    [Only registered and activated users can see links. ] <- Click!

    Spoiler: obs
    Many questions become very arduous, a lot of time chewed deja vu...Since we have lost all the year of work and effort, many people have no will to answer the same questions again. Me neither. Use a search, please.

  11. #10
    Master jorgeultra's Avatar
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    Yes, the maps are very relevant but they somehow have an influence on the hour information that is difficult to accept.

 

 

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