iGO settings

**Douglas Rike** · 5th April 2019, 01:45 PM

Hello,
I have iGO Primo Next and when I start app everytime I must again put the settings again, what is the problem? Can someone help?!
Thanks for understending!
NeveN

**chas521** · 5th April 2019, 01:58 PM

How do you exit the program? Do you just shutdown your device? You must exit through the program itself in order to correctly save your options. It is not recommended that you just shutdown. Delete your current save folder. A new one will be automatically created the next start/exit of the program.

**Douglas Rike** · 5th April 2019, 02:55 PM

Originally Posted by chas521

How do you exit the program? Do you just shutdown your device? You must exit through the program itself in order to correctly save your options. It is not recommended that you just shutdown. Delete your current save folder. A new one will be automatically created the next start/exit of the program.

Thanks for quick answer.
When I quit the program I do it in through the program exit. And when I start again, program starts with setting the language and the rest. Where is the save folder?
This is the first on the screen when I start the program:

Spoiler: scrrenshot

Then I click on "OK" and the program starts from the first settings. I hope you understand

**rondoan** · 5th April 2019, 03:53 PM

your Problem ist the rights with Android >4.4!??

Move the iGO_xxx Folder to internal Memory

**modemakias** · 5th April 2019, 04:03 PM

Hello.... @Douglas Rike

the (save folder) if created correctly, located in the root of base_folder (iGO_xxx folder)
in your case is permission writing from android...
move your (iGO_Basar) folder to path as the below:
SD -> Android/data/com.basarsoft.igonextgen.javaclient/files/iGO_Basar

clear cache memory and try again.....

EDIT: i hope you use app patched for SD

**Douglas Rike** · 5th April 2019, 04:05 PM

Originally Posted by rondoan

your Problem ist the rights with Android >4.4!??

Move the iGO_xxx Folder to internal Memory

I move iGO folder to internal memory, but now it says "Missing or incomplete folder:/sdcard/iGO. Ahhhh what a mess my frend. I have Android 8.0
I'm gonna try again.

P.S. I put it as you say, and it works. Thanks!!