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  1. #1
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    Default igo primo no sound output

    Hello, I have a phillips ced 780 head unit. I am running primo 2.4 -9.6.13. My issue is that there is no sound output from the program. Kep presses, tts and non tts voices and alerts all don't work. The music / radio that is playing in the background pauses there is silence then it resumes. It is clear that when it does this primo should be outputting sound but isn't. This is not a build issue as I have currently downloaded 4 different builds and they all have the same issue!

    Can anyone help?
    Thanks

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  3. #2
    Important User igo primo no sound output
    igo primo no sound output
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    Hi.
    If everything is installed properly and the sound is not muted (Menu settings / sound) - is to help you show your sys.txt (all)
    greet wojpen

    PS
    WinCE or WM?
    where you are installing (CD or other media?)
    Last edited by wojpen; 9th August 2014 at 10:01 PM.

  4. #3
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    Thanks for the reply. I am running windows ce it is running off a sd card. The sound is not muted and I have reset the settings multiple times.
    settings.txt
    [debug]
    skip_eula=1
    experimental_features=1

    [interface]
    show_exit=1
    extra_settings=1

    [other]
    demo_enabled=0

    [route]
    hnr_ignored_missing_country_ids=*

    [vr]
    disabled=0
    Thank you!

  5. #4
    Important User igo primo no sound output
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    This is all the sys.txt?
    Last edited by wojpen; 10th August 2014 at 02:15 PM.

  6. #5
    Important User igo primo no sound output
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    Hello Stewarti

    Do this:
    Connect your device to your computer (or card on which it is installed navigation)
    Copy your iGO as it is to the computer (archives)
    Prepare everything to re-install / after cleaning the residue from the previous version /. If you have a directory SAVE - remove it!
    Change the current file sys.txt in the following way:
    Copy your sys.txt file to your computer. Open it in notepad. put to him all the attached section sound.Copy back.
    Run the installation again.
    Turn off and then on again.
    Go to settings and see if there is a voice - for me to be
    A'PROPOS - and before that was? What did you do that there?
    Let me know how it goes and write how much memory does your equipment?

    This is what below, copy the sys.txt:

    [sound]
    working=1
    dev_channels=2
    dev_bits=16
    dev_smp_rate=48000
    dev_buffer_size=9216
    csv_voice_enabled=1
    ding=1
    effect_volume=255
    guidance_volume=255
    os_muted=0 ; 1 - sound off
    os_volume=255
    maneuver_chimes=0
    media_volume=255
    mic_volume=255
    mute_os_key=0
    queue_length=200
    use_os_volume=1
    user_volume=255
    voice_volume=255

    regards wojpen

  7. #6
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    That's fixed it! thank you so much! I'm not sure which line did the job but it's working great now thank you, thank you, thank you!!!!!

  8. #7
    Important User igo primo no sound output
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    I'm very glad that I could help.
    sure to make a backup

  9. #8
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    Hi wojpen

    I have the same issue with NO sound in my Philips CED1800BT unit with iGO 8.3.5. The IGO is not producing any sounds, but the music or radio whatever is playing in the background pauses to silence when pressing keys in IGO or when IGO makes a non-TTS or TTS announcement. I tried various other builds including Primo1.2, 2.0 and 2.4, but no success. Tried the sys.txt edit as you suggested, but again no change. Wondering if you could look at my sys.txt and system.ini from save folder and suggest a solution.

    Thank you very much.

    SYS.TXT

    Code:
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