Welcome guest, is this your first visit? Click the "Create Account" button now to join.
Page 5 of 5 FirstFirst ... 345
Results 41 to 48 of 48
  1. #41
    Junior Member
    Join Date
    Sep 2009
    Location
    dsgfdfsg
    Posts
    7
    Rep Power
    0

    Default

    System Software Missing...

  2.    Advertissements


  3. #42
    Super Member Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    197
    Rep Power
    1

    Default

    That message means that the firmware contained in region 14 (fw_all.bin) is either not appropriated for the device, corrupt or missing entirely. The device should be defaulted to preboot mode with that message on the screen so use Updater.exe to re-flash the firmware as an RGN file.

  4. #43
    Important User

    osiris4isis's Avatar
    Join Date
    Apr 2012
    Location
    Darkside of the Moon
    Posts
    2,426
    Rep Power
    540

    Default

    So it's mortared, but not bricked? Odd that a firmware for similar HWID gives that message.
    Do not PM me with questions. That's what a forum is for.

  5. #44
    Super Member Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    197
    Rep Power
    1

    Default

    Haha! Maybe not even 'mortared', just 'dry laid' Dunno Certainly the firmware for both devices was the same up to V3.50, both zumo 660 and Motorrad Nav IV V3.50 GCD files have MD5 hash of 5D718929FD7DB084D55839299ED03A9B. However, later versions haven't been issued for the Motorrad that I'm aware of only for the zumo up to V5.10 so perhaps there's something in the later versions stopping them being effective in the Motorrad. If he can't re-flash the latest version we'll need a good coder to have a close look (hint, hint).

  6. #45
    Junior Member
    Join Date
    Sep 2009
    Location
    dsgfdfsg
    Posts
    7
    Rep Power
    0

    Default

    Tnx guys for your help, I did the update with the Updater (Zumo 660 v5.10) successfully.

    I guess this day is not a waste because I learned something about branded devices, on the other hand I dont know what was happening with this device before...

  7. #46
    Super Member Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    197
    Rep Power
    1

    Default

    Quote Originally Posted by Grga001 View Post
    ....... on the other hand I dont know what was happening with this device before...
    My best guess would be that a previous firmware update attempt was interrupted in some way. You can see how that's possible yourself by watching the verbose output from Updater.exe, the existing software is erased and the 'new' software is then loaded. Any number of things can go wrong, a dropped USB connection due to a dodgy cable or a loss of power etc.. Result can be an erased rgn14 or an incomplete firmware loaded to it and regardless of the reason the outcome is the device can't boot and displays 'system software missing' message. Garmin calls it's operating firmware 'software' which it is of course. Usually very easily fixed by a successful re-flash with an appropriate RGN file because it's already in preboot. Many other so-called 'brickings' aren't so easily fixed however. Good outcome for you, well done.

  8. #47
    Important User

    osiris4isis's Avatar
    Join Date
    Apr 2012
    Location
    Darkside of the Moon
    Posts
    2,426
    Rep Power
    540

    Default

    It's odd that Garmin "Updater" could not detect these sort of problems and step the user through a fix. Did it at least print message regarding potential issues and fixes? Is it possible to write proggy running on Window to do a better job than "Updater?"
    Do not PM me with questions. That's what a forum is for.

  9. #48
    Super Member Butters's Avatar
    Join Date
    Jul 2017
    Location
    CA
    Posts
    197
    Rep Power
    1

    Default

    Quote Originally Posted by osiris4isis View Post
    It's odd that Garmin "Updater" could not detect these sort of problems and step the user through a fix.
    Yes in these times, sure, but when it was introduced (before Garmin devices even had MSM capability or had USB connectivity) it wasn't at all odd.

    Did it at least print message regarding potential issues and fixes?
    There are pop-up progress messages of course. After starting with an 'initializing' pop-up, this is what a successful flash looks like: A brief 'updating' message quickly going to 100%, an 'erasing' message taking a little while, then another 'updating' one where the firmware is actually being written to the device, finally one saying 'update was successful':

    Updater messages

    If the connection drops/device loses preboot then an error message with details is shown but other than the bleedin' obvious, no other 'fixes' are suggested:

    preboot lost]

    There are other messages, such as for example where a region can't be properly written it might be suggested to contact Garmin. Depending on what you were trying to flash you may not want to do that.

    updater region error

    Is it possible to write proggy running on Window to do a better job than "Updater?"
    For me it's not possible. I wonder who could do that? ..... lemme think .... We need a volunteer. Everyone but Osiris take one step back please... Oh good! We have someone. Now get to work Ossy.

 

 
Page 5 of 5 FirstFirst ... 345

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.