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  1. #1
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    help 34xx(converted from 3760lmt) map update problems

    Hi everyone,

    i'm in a pinch here was trying to update my 3760lmt-->34xx for new cn na 2013.20 map with the new map updater V3.1.19 As soon as it reach installing maps after about 16min i always get this error message: An unexpected error has occurred and the program must close. If you continue to experience this, please contact Garmin customer support.

    First time it happened i rebooted everything: my cp, nuvi and even erased everything in my sd. My nuvi stared ok but no maps still have the 34xx intact

    2nd time it happened i check map updater to also install and leave files in my cp, but still the same error message.

    3rd time no error message appears but it more than 5hrs and still nothing happens so i got impatient and cancelled the processes and reboot my cp erased files from sd.

    What do i need to do? I'm on my 4th try here no errors again and on its 3rd hour installing the maps.

    I have windows vista home ed. turned off all anti-virus, firewall and such when doing this. Please help me getting really frustrated now.

    Thanks in advance guys.

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  3. #2
    Important User 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    catymag's Avatar
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    Can you check your Update log ? In 7 is in
    C:\Users\your name\AppData\Roaming\Garmin\Map Update\Setuplog.txt
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  4. #3
    Important User 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    catymag's Avatar
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    I think you dont have enough space on your device.
    try this: in a 4gb sd or pendrive create a folder named Garmin . Copy in it your GarminDevice.xlm you find in Nuvi/Garmin .
    Insert the sd in your pc and start Mapupdater. I guess your installation will be successful.
    After that copy all the files in your Nuvi .
    You can put some files in the sd for example:
    SD/Map/gmap3d.img
    SD/Garmin/JCV/*.JCV
    see: [Only registered and activated users can see links. ]
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  5. #4
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    Hi catymag,

    Here is the last few lines from my setuplog.txt

    [2012-09-30 16:51:55 (UTC-05:00)] | GDN Host: gdn.garminsource.net
    [2012-09-30 16:51:56 (UTC-05:00)] | GDN Balance: 45
    [2012-09-30 16:51:56 (UTC-05:00)] | Download finished without error. 13 additions. Build Manifest: C:\Users\nicolle\AppData\Local\Temp\IMG\006-D2338-10\manifest.xml
    [2012-09-30 16:51:56 (UTC-05:00)] | Beginning map downloads
    [2012-09-30 16:51:56 (UTC-05:00)] | Preparing to download: 0 KB
    [2012-09-30 16:51:56 (UTC-05:00)] | Download complete
    [2012-09-30 16:51:56 (UTC-05:00)] | Downloaded: 0 KB
    [2012-09-30 16:51:56 (UTC-05:00)] | Verifying downloaded files...
    [2012-09-30 16:51:56 (UTC-05:00)] | Verification complete
    [2012-09-30 16:51:56 (UTC-05:00)] | Preparing...
    [2012-09-30 16:51:56 (UTC-05:00)] | Deleting file found at C:\Users\xxx\AppData\Local\Temp\GMAPPROM.IMG
    [2012-09-30 16:51:56 (UTC-05:00)] | Building map image at C:\Users\xxx\AppData\Local\Temp\GMAPPROM.IMG
    [2012-09-30 16:53:25 (UTC-05:00)] | Prepare Complete
    [2012-09-30 16:53:25 (UTC-05:00)] | Installing...
    [2012-09-30 16:53:25 (UTC-05:00)] | Total File Size to send: 4401586 KB
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\GMAPPROM.IMG
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D3191060A.JCV
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\gmap3d.img
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D2656080A.sid
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D3398050A.sid
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D3406050A.sid
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\gmaptz.img
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\0464H4HS.SRX
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\0464H4HT.ASR
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\0464H4HU.ASR
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\0464H4HV.ASR
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\0464H4HW.ASR
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D3157060A.sid
    [2012-09-30 16:53:25 (UTC-05:00)] | Sending file to device: C:\Users\xxx\AppData\Local\Temp\D3397050A.db
    [2012-09-30 16:53:25 (UTC-05:00)] | There is not enough free space: Expected Free - 3004120 Total File Size - 4401581
    [2012-09-30 16:53:25 (UTC-05:00)] | There is now free space: Expected Free - 3004120 Total File Size Internal - 2604909 Expected Free on SD - 3943396 Total File Size SD - 1796672
    [2012-09-30 16:53:26 (UTC-05:00)] | Deleted file: F:\.System\gmapprom.img
    [2012-09-30 16:53:26 (UTC-05:00)] | Writing file J:\Garmin/GMAPPROM.IMG (Sd card)

    This also what garmin found in my Device Software Part Number: xxx-X1376-xx is this correct for 34xx map update?

    So i guess i need to wait as long as it takes for this to get finished?

  6. #5
    Important User 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    catymag's Avatar
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    I copy here a post from CNNAM thread

    Quote Originally Posted by catymag View Post
    CNNA_13.20/gmapsupp.img, length 1.839.792.128
    CNNA_13.20_3D. size 190.681.088 bytes
    CNNA_13.20_ASR34XX size 927.779.080 bytes
    D3060070A.JCV size 793.576.546 bytes
    or
    D3191060A.JCV size 470.872.121 bytes
    CNNA_13.20_SID size 1.069.600.227 bytes
    CNNA2013.20-SQLite.rar, zipped 160.73 MB
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  7. #6
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    ok i'll give it a try. can i stop my map update for now and erase again everything in my 4gig sd card and put my file as you said.

  8. #7
    Important User 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    catymag's Avatar
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    look at your setup log:
    "There is not enough free space: Expected Free - 3004120 Total File Size - 4401581
    [2012-09-30 16:53:25 (UTC-05:00)] | There is now free space: Expected Free - 3004120 Total File Size Internal - 2604909 Expected Free on SD - 3943396 Total File Size SD - 1796672"

    1376 is correct it is 34xx HWID
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  9. #8
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    ok so i'll just use a pendrive copy my device.xml and when it is done move all the files to the corresponding folders?
    i guess i dont need unlock code for the map files since it is getting info on my .xml file itself?

  10. #9
    Important User 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    catymag's Avatar
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    yes, SD/Garmin/GarminDevice.xml
    It will download all the files you need ,*.gma and *.unl codes for each files that need them
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  11. #10
    Navigation software expert 34xx(converted from 3760lmt) map update problems
    34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems34xx(converted from 3760lmt) map update problems
    lolypop000's Avatar
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    If you download over pendrive then you create folder Garmin and add inside your garmindevice.xml

 

 

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