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  1. #11
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    In Device Manager I see this
    [Only registered and activated users can see links. ]
    Now I want to flash the original software ( not cured ). What is the further step ?

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  3. #12
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    Default deleted - double post

    deleted - double post
    Last edited by cgliguta; 30th July 2017 at 01:08 PM. Reason: double post

  4. #13
    Super Member Butters's Avatar
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    It's in pre-boot mode. How did you get it into pre-boot? Did you do that via the hidden engineering menu behind the battery symbol? Don't flash anything just yet. Exit pre-boot and try again to connect in Mass Storage Mode.

  5. #14
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    I use Updater.exe with the 092401000350.rgn file and after this every time I connect the device to the PC I see a GARMIN USB GPS ( not a mass storage device )on Device Manager, and on the screen device I see "system software missing".

  6. #15
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    Default Problem solved

    After I restart the device now is recognize by PC like mass storage device.
    Many tanks for help ..and more
    Last edited by cgliguta; 30th July 2017 at 02:11 PM.

  7. #16
    Super Member Butters's Avatar
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    When 'System Software Missing' message is displayed the device always defaults to pre-boot mode. Often a restart fixes that resulting in normal operation as you found. Good result.

  8. #17
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    PC recognize the device like a mass storage device, but Garmin Express didn't recognize the device. I format the device with RMPrepUSB and after this Garmin Express recognize the device and I made all updates. This device have life updates for maps.
    Thank you for all.

  9. #18
    Super Member Butters's Avatar
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    Well done! Please drink my beers for me. You may need to add a basemap (gmapbmap.img) for full trouble-free functionality as GarminExpress doesn't supply it: [Only registered and activated users can see links. ].

    I think your problem may have been due to a bad sector in region14 where the main system software is stored. If so, hopefully reloading the firmware (software) has isolated the bad sector and the problem won't reoccur.

 

 
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