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  1. #1
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    Default Nuvi 2795 Shutdown cause

    Sorry people for my english.

    My nuvi 2795 have a problem. When I choice a adress to go and advance a few meter, the unit automatically shutdown.

    In diagnostic page; Shutwdown causes, it appears:

    Data AbortData Abort


    Basic Shutdown Information:
    Error Type: Data Abort
    Product: nüvi 2795
    Software Version: Software Version 2.50
    Hardware Version: V4 4GB O36 DT TT GTL TE
    UTC Offset: +1193043
    Error Date: 07-21-15
    Error Time: 04:50:01 PM
    Boot Date: 07-21-15
    Boot Time: 04:49:43 PM
    Uptime: 00:00:16
    Shutdown number: 21
    Lat/Lon: N 00.00000°E000.00000°

    PowerUp Reason: 0

    Xfer info:
    xfer mode: 0
    xfer data: 0
    xtra data0: 0
    xtra data1: 0

    PRCM: 0x00000000

    General Registers:
    R0 : 0x000000FF - R8 : 0xC0D59250
    R1 : 0x84CB3280 - R9 : 0x00000001
    R2 : 0x00000040 - R10: 0x0000E4F9
    R3 : 0x80B6E891 - R11: 0x81297110
    R4 : 0x84CB8110 - R12: 0x84CB32C0
    R5 : 0x00000086 - R13: 0x84CB3270
    R6 : 0x00000000 - R14: 0x80B6E9D9
    R7 : 0x00000005 - R15: 0x80B6F334
    CPSR: 0x200001FF

    Call Stack:

    Func Addr : Offset : Name
    0x80B6F270 : 0x00C4 : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E : n/a
    0x80833752 : 0x026E :

    Task ID: UNKNOWN
    Remaining Stack Space: -251849848 STACK OVERFLOW!
    Symbols Key: 0x0
    Symbols Status: Stack trace incomplete

    tanks for the help

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  3. #2
    ☼ADMIN☼ Nuvi 2795 Shutdown cause
    catymag's Avatar
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    Default

    Is the map original?
    Have you tried to hard reset it?
    l9ebnsm
    You have to navigate to get to the good.

    [Only registered and activated users can see links. ] Password for my files: gpspower.net
    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  4. #3
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    Default

    I try whit many maps, all happens the same. I clear nonbol and doing a hard rese, no solution. This error code is for a map problem ?

  5. #4
    ☼ADMIN☼ Nuvi 2795 Shutdown cause
    catymag's Avatar
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    Probably it's not, it must be a firmware problem.
    If reset couldn't correct the problem, contact Garmin support.
    Have you tried to load previous firmware and see if it's the same?

    sent with my phone
    l9ebnsm
    You have to navigate to get to the good.

    [Only registered and activated users can see links. ] Password for my files: gpspower.net
    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  6. #5
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    Default

    I don t have a older fimware. do you have ? ( ID 1711)

  7. #6
    Navigation software expert Nuvi 2795 Shutdown cause
    Nuvi 2795 Shutdown causeNuvi 2795 Shutdown causeNuvi 2795 Shutdown causeNuvi 2795 Shutdown cause
    lolypop000's Avatar
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    Default

    Try create backup of your device ( copy all, also .System folder ) to PC and you will see if you get some error.
    Maybe your gmapbmap.img ( basemap ) is corrupt.

  8. #7
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    Default

    It happens again, only works if i charge my city map (whit mapsource), whit all country map dont work. Do you have a previous version of firmware ?

  9. #8
    ☼ADMIN☼ Nuvi 2795 Shutdown cause
    catymag's Avatar
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    I don't have previous firmware.
    Stack trace incomplete
    could be an out of memory error.
    Have you tried to replace the basemap like lolypop000 wrote above?
    There is something wrong in your nuvi.
    May you tell us since when nuvi began this behaviour. What happened? A firmware update, a map update, pois update?
    Did you make a backup when you bought it?
    l9ebnsm
    You have to navigate to get to the good.

    [Only registered and activated users can see links. ] Password for my files: gpspower.net
    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

  10. #9
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    Default

    mmm i have 5 units whit the same problem, this happen when update via webupdater, i only need to try updating an old version of firmware, but don t find it.

  11. #10
    Member + Nuvi 2795 Shutdown cause mullerh's Avatar
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    Default

    You appear to have made a number of updates (maps & firmware) and now have this problem. Try to localize the problem first and determine if it is not just a corrupt mapset file.
    Make a copy of all the Nuvi gmapbmap.img, gmapsupp.img and gmaprom.img and related JCV files that may be on you unit.
    Then delete them all from the Nuvi.
    Try simulating the problem.
    Them add gmap....img files one at a time with their related JCV files
    Try simulating the problem each time.
    If the problem occurs as you add these files you have determined it is a corrupt mapset and have know which one it is.
    Good luck!!
    Last edited by mullerh; 27th July 2015 at 05:30 AM.

 

 
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