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  1. #1
    Junior Member
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    Jun 2015
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    Default Basecamp. An error occurred when attempting to use the Garmin Product

    Hello,

    I have Garmin Transalpin V4 PRO Map map on my flash disc in Garmin directory. I can't open this map on my Basecamp with my main computer. I have error:

    ---------------------------
    Error
    ---------------------------
    An error occurred when attempting to use the Garmin Transalpin V4 PRO Map Product.
    ---------------------------
    OK
    ---------------------------

    Everything goes fine with my second laptop with the same flash and same Basecamp version (4.4.7). I can open map without problems.

    I have reinstalled Basecamp, but this doesn't helped. Problem cures only with Transalpin map.

    How to solve this problem?

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  3. #2
    Important User Basecamp. An error occurred when attempting to use the Garmin Product
    Basecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin ProductBasecamp. An error occurred when attempting to use the Garmin Product
    catymag's Avatar
    Join Date
    Nov 2007
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    light side
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    15,508
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    Default

    You must give more details,
    do you have Transalpin installed too in this pc that gives error or isit in sd only?
    l9ebnsm
    You have to navigate to get to the good.

    Galaxy S5 Kitkat 4.4.2 / Nuvi1200->1250 / Nuvi3790T->34xx / Nuvi 2200 / Nuvi 66 / Oregon 600

 

 

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