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  1. #1
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    Default Help with TomTom ONE IQ Routes Edition

    Hi all - firstly my apologies for being a noob, but I admit I need help!

    TomTom forum were understandably unhelpful after the touchscreen failed and I lost my maps backup:
    Code:
    Please Login or Register to see the links
    So I came here, followed the useful "how to's" and downloaded the UK and Ireland maps - but I am having difficulty learning how to marry up the NavCore (TomTom software?), map version and patch (as I assume I need to patch the map to work on the specific TomTom serial number?).

    I think my situation is:
    • Hardware - TomTom ONE IQ Routes Edition
    • Software - 9510
    • Map - 950.6492


    Here is my full TomTom config:
    Code:
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    I haven't patched NavCore or the maps yet and I really hate asking for help, but can anyone point me in the right direction of am I right so far - and what I need to do next? When I boot the device I get "You cannot use this map with this device - 10038"

    Thanks in advance
    Last edited by QUIN1965; 19th June 2015 at 14:22. Reason: edit code forum TT

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  3. #2
    TomTom SModerator

    QUIN1965's Avatar
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    map version and patch and navcore
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    Last edited by QUIN1965; 19th June 2015 at 14:23.

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  4. #3
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    Default

    Thank you so much - that was so easy to follow it didn't even need any explanation

    One happy customer!

  5. #4
    TomTom Expert

    biggerdave's Avatar
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    Just remember to do a full Windows back-up NOW!!

    And come back again as/when (especially after mid Aug when yet another new UK map will be released)
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

 

 

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