Welcome guest, is this your first visit? Click the "Create Account" button now to join.
Page 2 of 2 FirstFirst 12
Results 11 to 14 of 14
  1. #11
    TomTom Expert

    biggerdave's Avatar
    Join Date
    Dec 2011
    Location
    Darn sarf
    Posts
    1,786
    Rep Power
    509

    Default

    Quote Originally Posted by NuShooz View Post
    cool - it seems that they have to re-activate my sim card or something.
    Any luck with TT technical support yet?
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

  2.    Advertissements


  3. #12
    Member
    Join Date
    Feb 2015
    Location
    london
    Posts
    17
    Rep Power
    0

    Default

    Hi Biggerdave,

    Not good news unfortunately - the following is copied from the customer services email:

    Unfortunately my technical team have confirmed that the SIM card inside your device is faulty and cannot be re-activated.

    As it is no longer possible to repair the Go 540 live model (there are no longer any spare parts being manufactured), the only option if you want to receive Live Traffic updates would be a replacement device.

    We can offer you a 25% loyalty discount if you decide to purchase a replacement unit. Some of the new devices (eg. the Go 5000) now come with Free Lifetime Map and Traffic updates, so if it is a service you use frequently these added benefits may be economical for you.

    If you do have any more queries or questions about new models please don't hesitate to contact me or one of my colleagues and we will be more than happy to help.


  4. #13
    Member
    Join Date
    Feb 2015
    Location
    london
    Posts
    17
    Rep Power
    0

    Default

    the good news is they refunded my Live subscription.

  5. #14
    TomTom Expert

    biggerdave's Avatar
    Join Date
    Dec 2011
    Location
    Darn sarf
    Posts
    1,786
    Rep Power
    509

    Default

    What a bloody cop-out "there are no longer any spare parts being manufactured", what bollox! As you say, at least your sub has been refunded.

    I still rate the x40/x50's so if you can find a decent one, go for it.

    PS if you/we had thought about it you could have cloned the live services, see how I did it here:- [Only registered and activated users can see links. ]
    Last edited by biggerdave; 3rd March 2015 at 17:14.
    Please do not post "thanks" but use the "reputation" star(*) bottom/left or "like" bottom/left buttons
    S i m p l e s

    PS If you find any dead links on MY posts please pm me & I'll try to fix/reload

 

 
Page 2 of 2 FirstFirst 12

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.