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  1. #1
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    Default Download maps still fails - stops at 13 %

    Hi,

    Still no luck installing TomTom Go on my new Archos Helium 70b tablet.

    I installed the free km limited version from Google Play ( first time on this tablet ), after launch I must download a map ( Benelux +/- 540 Mb ).
    It starts to download ( using WIFI ) but stops at 13 % and after a while it's paused and will be continued when there is a network connection again but I am connected to the internet.
    When I start my browser internet works normally.
    I waited for half an hour but nothing happens.
    There is more than enough internal memory left for this: 4.2 Gb
    Tried a few times, still stops at 13 %.
    Also cleaned cache, deleted data, forced stop the app > reboot, no result.
    Also tried downloading the map via WIFI somewhere else, still stops at 13 %.
    Looks like the app blocks internet after a while.

    Tried again to install again on my old Asus Memopad 7 tablet, download map works fine.

    Is it possible I cannot install it on the new Archos tablet because it's installed before on the Asus ( i had a good working version on it ).
    Maybe on only one device ?

    Hope someone knows a solution ?

    Thanks in advance.
    Last edited by rider; 13th January 2016 at 14:29.

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  3. #2
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    You should install the software from the playstore, run it without downloading any maps, then uninstall it from the app manager in your phones menue, install the cracked version and then lastly download the maps for a successful install.

  4. #3
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    Quote Originally Posted by InfoLithium View Post
    You should install the software from the playstore, run it without downloading any maps, then uninstall it from the app manager in your phones menue, install the cracked version and then lastly download the maps for a successful install.
    I tried that before as you described but after installing the cracked version and started to download the Benelux map it stopped at 13 %.

    So I uninstalled it again, cleaned everything and installed the limited version from the Google Play Store, the same problem : stopped at 13 %.

    ?????

  5. #4
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    new Tomtom GO download stucks everytime. Why?

    I've installed both Play Store version and DFoX version (by following his instructions).

    I've tried to download Turkey maps but it stops everytime @%31 and there is a message: "Download paused. download will continue when your device is connected to a network."

    I tried with different connections and i think its not a connection issue. Please help me.

    (My phone is stock lollipop and not rooted).

  6. #5
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    Maybe a server issue . try again , it should work . No reason.

  7. #6
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    I think I've tried 15 different downloads with clearing cache etc. But always same thing happens stuck @%31. Anyone please try to download Turkish map and please report me if yours stuck or completed.

  8. #7
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    I try the test . I could download the map of the turkey 100% without problem.

  9. #8
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    Quote Originally Posted by british View Post
    I've installed both Play Store version and DFoX version (by following his instructions).

    Hi British,

    I've tried to download Turkey maps but it stops everytime @%31 and there is a message: "Download paused. download will continue when your device is connected to a network."

    I tried with different connections and i think its not a connection issue. Please help me.

    (My phone is stock lollipop and not rooted).
    I have the same problem.

    On my old ASUS MeMO Pad 7 ME176C tablet TomTom Go maps downloads fine.

    Now I bought a new Archos Helium 70b tablet, installed the TomTom Go app form Google Play Store but when I try to download the Benelux map it pauzes at 13 %.
    It was the first app I installed after I got the new tablet.
    Tried many times, every time the same error, it pauzes and nothing happens anymore, looks like WIFI stopped working but it is not.
    The only thing I can do is close the app.
    I have a very fast WIFI but also tried at another location, same result.
    As I said, with the ASUS MeMO Pad 7 ME176C no problem.

    I contacted TomTom support, they tried everything to help but no solution so far, they really did their very best !

    Archos support adviced me to send the tablet back and I got a new one but again, download stops / pauzes at 13 %.
    Also tried to download a smaller map ( Greece ) : download stops at 27 %.

    Tried to install several other Nav apps to test ( Copilot, Navigon, Sygic ) maps download without problems on the Archos tablet.

    The only difference I can think of is that the Archos tablet has Android 5.1 and the Asus has Android 5.0 but that should not be a problem so
    it looks like there is something wrong with the TomTom Go app but I have no idea what.

    There is enough memory for that map. Looks like the download is blocked after an amount of data, but why not with the other nav apps ?

    The only reply I got from Archos is that they are not responsable for thirth party apps so they cannot help me further.
    I wonder why they did not try to install the app, just to find out what's the problem ?
    Maybe it has to d with the quality of the memory of the Archos tablet ( writing error ) ?
    Last edited by rider; 18th February 2016 at 10:36.

  10. #9
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    Quote Originally Posted by cadkey View Post
    I try the test . I could download the map of the turkey 100% without problem.
    Can you please upload the working apk and turkey maps for me?

    Thanks.

    (I'll try with android 4.4.2 later and write the results.)

  11. #10
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    Apk is 1.8.2 Dfox fix3
    You can't install map without download it with Tomtom GO application.
    you can do a test with another map.

 

 

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