It is very odd, because I don't know about TMC in Albania (have no license), next I don't know in which country You are looking for traffic info.
TMC license for that country should be present in \iGO\content\tmc folder, and you should have properly configured "sys.txt" see here [Only registered and activated users can see links. ],
and you should have internet access available.
I'm using [Only registered and activated users can see links. ] and TMC is working good for me.
You should go through this thread an will find all answers.