Welcome guest, is this your first visit? Click the "Create Account" button now to join.
Page 1 of 2 12 LastLast
Results 1 to 10 of 18
  1. #1
    VIP Master
    isg's Avatar
    Join Date
    Jun 2009
    Location
    Europe
    Posts
    170
    Rep Power
    81

    Default 3790 -> 3490 all file system missing

    Problem definition:
    One of my friends asked for help about following - he has 3790 -> 3490. Explained me that he did not use the unit for month or so. When he started it up - nothing happened. Of course he charged the unit, conected it to computer and found that all files missing. So far, so good. I tell him to create a Garmin folder,
    to restart the unit, to check for GarminDevice.xml file presence and to connect to WebUpdater, i.e. normal procedure.
    The long way to nowhere:
    The unit has created GarminDevice.xml.
    In the beggining WebUpdater detected the unit, start update process, but when downloaded FW it says "No unit attached" or something like that end that was the case.
    OK I said then something wrong with cable or with drivers. Cable was changed, USB drivers reinstaled. Even computer has been changed...
    WebUpdater still can not update the unit.
    Next step was to try to load FW through Updater.exe. After loading USB drivers again succesfully loaded FW, but that not helped much with other files and WebUpdater.
    Formated the unit as described in the thread How properly to format ..... Again same story. After restart the unit creates simple file structure and GarminDevice file, but the problem still persist.
    The problem is that non of Garmin programs /WebUpdater, Garmin Express etc./ can not detect the unit. Updater.exe - yes, but that not help much.
    Sent to my frien a copy of my unit file system. Wiped unit, copy/paste all file system without GaminDevice.xml and no result.
    I have even uninstalled all Garmin programs from my friend computer in order avoid any doubts of unproper drivers behaviour. Nothing changed again.
    Even windows says on first connection after all Garmin programs uninstall that the drivers can not be instaled succesfully.
    The request:
    I'll be much obliged to any advice.
    Most probably I'm missing something and I'm opened for any sugestions.
    The bad thing is that I have no the unit in my hands and some of the procedures I'm doing with TeamViewer on the remote computer, but that is life...
    Last edited by isg; 29th April 2013 at 06:38.

  2.    Advertissements


  3. #2
    Master
    Join Date
    Nov 2010
    Location
    Posts
    203
    Rep Power
    41

    Default

    Check MTP setting

  4. #3
    VIP Master
    isg's Avatar
    Join Date
    Jun 2009
    Location
    Europe
    Posts
    170
    Rep Power
    81

    Default

    How to check MTP if the unit could not boot normaly?

  5. #4
    Navigation software expert

    lolypop000's Avatar
    Join Date
    May 2010
    Location
    EU
    Posts
    2,925
    Rep Power
    849

    Default

    Turn nuvi ON but don't conect it to PC
    Add finger in uper left corner of screen and hold it there about 1 minutes and you will see green bar
    Try if now work.

    Try hard reset nuvi.
    You can also try to run chkdsk when nuvi is empty or run hdd regenerator.
    If you wish, you can [Only registered and activated users can see links. ]

  6. #5
    ☼ADMIN☼
    catymag's Avatar
    Join Date
    Nov 2007
    Location
    light side
    Posts
    23,582
    Rep Power
    5315

    Default

    How is GaminDevice.xml ?
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]
    You have to navigate to get to the good.
    Nuvi1250/Nuvi 34xx/Nuvi 2200/Nuvi 66/Oregon 600/Galaxy S5 MM 6.0.1/TomTom GO/iGO Nextgen Avic,Basar,Isr.Gift/Navigon
    Please don't flood my pm box with questions you can post on forum!! You won't hear back from me.

  7. #6
    VIP Master
    isg's Avatar
    Join Date
    Jun 2009
    Location
    Europe
    Posts
    170
    Rep Power
    81

    Default

    It is there. Looks ok. Contain all, I suppose. Should I look for something particularly in it?
    Last edited by isg; 27th April 2013 at 09:04.

  8. #7
    GPSPower Helper

    dasilvarsa's Avatar
    Join Date
    Feb 2011
    Location
    Global
    Posts
    1,160
    Rep Power
    351

    Default

    I think Garmindevice.xml is corrupt. (amongst other things)
    When connecting to webupdater only garmindevice.xml is checked.
    Post Garmindevice.xml but change unitid to xxxxxxxxx for your protection.
    Try to update or downgrade firmware via the GUPDATE.GCD method.
    The difference between stupidity and genius is that genius has its limits.
    Albert Einstein.

  9. #8
    ☼ADMIN☼
    catymag's Avatar
    Join Date
    Nov 2007
    Location
    light side
    Posts
    23,582
    Rep Power
    5315

    Default

    If GarminDevice.xml is corrupt you can try to edit it and try then Webupdater, if you have a good .xml file from the same model use it changing unit ID. But must see why it has been corrupted, your friend doesnt tell you the whole truth about what happened to this unit
    Probably he flashed something really wrong to brick it like that. 37xx is hard to brick completely, usually kunix's cure solve all problems.
    In original GarminDevice.xml check HIWD if it is the same than yours.
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]
    You have to navigate to get to the good.
    Nuvi1250/Nuvi 34xx/Nuvi 2200/Nuvi 66/Oregon 600/Galaxy S5 MM 6.0.1/TomTom GO/iGO Nextgen Avic,Basar,Isr.Gift/Navigon
    Please don't flood my pm box with questions you can post on forum!! You won't hear back from me.

  10. #9
    GPSPower Helper

    dasilvarsa's Avatar
    Join Date
    Feb 2011
    Location
    Global
    Posts
    1,160
    Rep Power
    351

    Default

    Quote Originally Posted by catymag View Post
    If GarminDevice.xml is corrupt you can try to edit it and try then Webupdater, if you have a good .xml file from the same model use it changing unit ID. But must see why it has been corrupted, your friend doesnt tell you the whole truth about what happened to this unit
    Probably he flashed something really wrong to brick it like that. 37xx is hard to brick completely, usually kunix's cure solve all problems.
    In original GarminDevice.xml check HIWD if it is the same than yours.
    Asian Firmware could be the cause.
    Leaves chinese characters in GarminDevice.xml, sometimes can be fixed by reloading original asian firmware that caused the problem and then forcing it back to US by Gupdate.gcd method.

    What region number contains garmindevice.xml ?
    The difference between stupidity and genius is that genius has its limits.
    Albert Einstein.

  11. #10
    VIP Master
    isg's Avatar
    Join Date
    Jun 2009
    Location
    Europe
    Posts
    170
    Rep Power
    81

    Default

    Quote Originally Posted by catymag View Post
    If GarminDevice.xml is corrupt you can try to edit it and try then Webupdater, if you have a good .xml file from the same model use it changing unit ID. But must see why it has been corrupted, your friend doesnt tell you the whole truth about what happened to this unit .
    Do you have some relation with Sherlock Holmes?:-)
    Now I'm recalling that he has mentioned for some Chinese FW, but did not pay attention.
    When he shows up I'll ask him what he really did.

 

 
Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.