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  1. #1
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    Jun 2015
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    Default Basecamp. An error occurred when attempting to use the Garmin Product

    Hello,

    I have Garmin Transalpin V4 PRO Map map on my flash disc in Garmin directory. I can't open this map on my Basecamp with my main computer. I have error:

    ---------------------------
    Error
    ---------------------------
    An error occurred when attempting to use the Garmin Transalpin V4 PRO Map Product.
    ---------------------------
    OK
    ---------------------------

    Everything goes fine with my second laptop with the same flash and same Basecamp version (4.4.7). I can open map without problems.

    I have reinstalled Basecamp, but this doesn't helped. Problem cures only with Transalpin map.

    How to solve this problem?

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  3. #2
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    catymag's Avatar
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    Nov 2007
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    Default

    You must give more details,
    do you have Transalpin installed too in this pc that gives error or isit in sd only?
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