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  1. #1
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    Default Nuvi 3790 lost bluetooth and voice command

    Hi, I had a nuvi 3790 and in the last webupdate to 4.10 It lost bluetooth and voice command. They dissapear from menu. In About it show nuvi 37xx, I don't know what it said before the update.

    I'm from Argentina and I can't send back the unit to Garmin USA o Europe.

    Now I update to 4.30 but the problem still persist.

    I had a friend with the same device and works ok. In his About it show nuvi 3790.

    any idea?

    someone had this problem?

    thanks.
    bye

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  3. #2
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    The nuvi 3790 and 3760 are the exact same hardware. But based on some setting in ROM (serial, model or similar) it will enable 3D and voice control on the 3790 and not on the 3760. The firmware (software) running on both are the same. Seems to me that the Garmin is not sure what kind of 3700 series it actually is. I've read about a guy with a 3760 that after a firmware upgrade got a 3790 instead.

    Have you messed about with the files in the .System folder?

    There is a GarminDevice.xml on the Garmin. Try renaming to GarminDevice.bak and run the latest webupdater (download from Garmin.com to be sure). Version 2.5.1 and up has "ability to update devices with invalid GarminDevice.xml".

  4. #3
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    @ sebagari

    This is an interesting case. Can you give shots from the nuvi?

    @ paaland

    Not exactly the same. Nuvi 3790 have 8GB of internal memory.

  5. #4
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    Quote Originally Posted by ddabcd277 View Post
    @ paaland

    Not exactly the same. Nuvi 3790 have 8GB of internal memory.
    You are quite right.

  6. #5
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    Hi, Yes I can upload photos. I'm new on this forum, but yes I had photos

  7. #6
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    in garmindevice.xml it said nuvi 37xx. In my friend device it said nuvi 3790.

    on the bottom of the device it said nuvi 3790 with the serial number.

    I edit the garmindevice.xml and put nuvi3790 but when I unplug and reboot it goes back to nuvi 37xx.

    this is part of my garmindevice:
    - <Model>
    <PartNumber>006-B1101-00</PartNumber>
    <SoftwareVersion>410</SoftwareVersion>
    <Description>nüvi 37xx</Description>
    </Model>


    and my friend garmindevice.xml:
    - <Model>
    <PartNumber>006-B1101-00</PartNumber>
    <SoftwareVersion>410</SoftwareVersion>
    <Description>nüvi 3790</Description>
    </Model>

    Now i'm going to try to rename garmindevice.xml as you said.

  8. #7
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    Default

    or correct 37xx to 3790 in device.xlm and the firmware version to a previous one, delete any GUPDATE.GCD in .System and run webupdater
    [Only registered and activated users can see links. ]
    [Only registered and activated users can see links. ]

    [Only registered and activated users can see links. ]
    You have to navigate to get to the good.
    Nuvi1250/Nuvi 34xx/Nuvi 2200/Nuvi 66/Oregon 600/Galaxy S5 MM 6.0.1/TomTom GO/iGO Nextgen Avic,Basar,Isr.Gift/Navigon
    Please don't flood my pm box with questions you can post on forum!! You won't hear back from me.

  9. #8
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    Quote Originally Posted by ddabcd277 View Post
    @ sebagari

    This is an interesting case. Can you give shots from the nuvi?

    @ paaland

    Not exactly the same. Nuvi 3790 have 8GB of internal memory.
    [Only registered and activated users can see links. ][Only registered and activated users can see links. ][Only registered and activated users can see links. ][Only registered and activated users can see links. ]

    here are some photos

  10. #9
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    Talking

    That is cool! Never seen that - 37xx! Someone didn't do his job well You should contact Garmin Customer Support. Don't think you would find a solution in a public forum.

  11. #10
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    I already contact them and they told me to sent back to USA, but from Argentina that's not posible. Also I went to the place where I bought and they don't want to execute the guarantee.

    So till now I'm lost.

 

 
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